Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). Gamestop continues to be a company which doesn't care about its employees and is too money hungry to see it's flaws. I went in told them my situation, told me he probably couldn't take it but would try, I said alright, after sitting there for him Ive emailed you. Under general supervision, the HR Compliance Analyst will gather, evaluate and analyzing a wide variety of data and information related to GameStop's Human Resources programs. Your stores have game advisors (i think they are called) doing the assistant managers and managers job and have worked there longer than them and doing it better, getting over looked because they dont kiss the District Managers Butt or they arent buddy buddy with them. I would never sign my name JJames. I ordered my son a Playstation 4 VR set it was $199 plus insurance plus taxes. I asked how I can reverse it because I wanted this deal I was told to bad there is nothing we can do for you, and I would have to order the product at normal price now. Essentially I have had over $700 stolen from me. I was a very good customer, but will never shop here again. Is this your company? Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. We value your privacy. i chose gamestop. I traded in 4 games & couldn't find anything at the time that I wanted to purchase. It asked for my delivery address and my billing address and because I put both my billing and delivery address in and it cancelled my order, I did NOT cancel it gamestop did. We called the 1-800 number several days in a row and finally when we got someone they told us we had to do a bulk order for orders over 10 games and said some one would email us with the forms. We are NOT customer service. i have to do a project at school sending a letter to a company. ", "Even rude people laughing about it, like people losing their jobs was a comedy. No response from this company. Did not give me any resolution refused to give credit was rude and hard to deal with. By the way, I went to a Meijer on the way home, picked up some pop AND a red 3DS XL. Went to the Fairview store with my son to purchase a PS5 console. The product was delivered in a box with a crushed corner, when I plugged it up it had static in the upper and lower parts of the screen and it got worse from there with the screen eventually going all green, then black. GameStop Profile and History . Robert M. August 9, 2011. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They can easily afford to . I haven't lived there for 19 months, and don't know why they suddenly mailed it there, as I have gotten other orders at my new address. It was a pretty cool bonus item so thats why I preordered. I'm never shopping here again. I used to be an advocate of Gamestop, but now I avoid them at all costs. Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. Since then I have been given the runaround by fedex, GameStop and my credit card co. Each saying the other company was responsible. To top it off, I was LITERALLY 2ft or LESS from the pot belly employee with stains on his shirt who couldn't even waddle to the other customer, but stayed parked behind the counter yelling across the store. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. Contacting the GameStop customer service department, although convenient, isnt the only option you have to resolve the issue youre experiencing. Get Directions . I have them upon request. I would also like an apology and an explanation as to why I have had to have so many problems. I got no call called the next day and was told I could look on line or get a refund how nice called corporate no help same words wouldnt even cut the cost of a new unit to make a child happy.. Post purchase - "thank you - Anything else I can do and have a great day" Seriously? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. You can sit back and relax or do whatever you like in the meantime, and well let you know the instant you can talk to a customer representative. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. Sonic Drive-In complaints contacts. Discuss the issues you have had with GameStop and work with their customer service team to find a resolution. Oh but you can only buy the console if you ALSO buy $50 0f accessories (games). Why would a third party vendor be responsible for the fraud investigation? On top of that, you wont have to waste hundreds of dollars on lawyers. How many GameStop shares were issued and what was the price of the IPO? James Cauley. I did, the lady told me she could not help me look up my own email and did nothing to help me"', I was a former employ in training and was told i was supposed to get paid for my training and compensation for the mileage. Yea, but at least they'll have to waste 2 hours on hold to get it. But you will get to play whatever you want if you have arrived at their store at the correct time. Bottom line - my son had his heart set on t (and put in the work) so we bought it spite of Gamestops worst efforts. 2015 eCorporateOffices.com All rights reserved. I preordered the fire emblem engage Devine edition back on 09/2022. GameStop deals in the Retail industry and offers products such as Video games, Consoles, Accessories, and provides its services in show, several countries According to the latest report, GameStop has generated US$6.01 billion (2021) and net income being US$381 million (2021). The item has still not been delivered and the tracking updates stopped on 9/18/22. Customer Care Team: Click here to provide feedback. they didn't check stores around me to see if they had any. We value your privacy. We invite you to view the pages with related information. The store manager DAVID is extremely rude and has no anners. 1-800-883-8895 care@gamestop.com Name Email Order Number (optional) Message 2000 characters left This will surely increase the credibility of your complaint. Asia-Pacific Email Customer Service. It was return to the company Nov 28. they didn't call fedex to see where the package was that got lost. A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. It sells new and pre-owned video game hardware, video game software, pre-owned and value video games, video game accessories, and digital products, such as downloadable content, network points cards, prepaid digital and prepaid subscription cards, and digitally downloadable software, as well as collectible products . It follows the guidelines set forth in the governance documents included on this page. Website http://www.gamestop.ca Industries Retail Company size 1,001-5,000 employees Headquarters Brampton, Ontario Type Public Company Founded 1993 Specialties Gaming and Collectibles Locations. Ryan Cohen is the manager of RC Ventures and a sizable stockholder of GameStop Corp. Mr. Cohen previously founded and served as the Chief Executive Officer of Chewy Inc. (NYSE: CHWY), where he oversaw the company's growth and ascension to market leadership in the pet industry. Write A Review For GameStop Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I went to gamestop to get a game. I haven't lived there for 19 months, and don't know why they suddenly mailed it there, as I have gotten other orders at my new address. 45.33.21.96 Sadly I know this is the case but after the "you are going to do this speech" I politely declined and invited him to call corporate. She has a bachelors degree in Finance from Wuhan University, a masters degree in management from the HEC School of Management and a masters in Business Administration from the London Business School. Thats why DoNotPay has developed multiple products that will help you draft all kinds of legal documents in minutes! 3.00 2019 1.00 2021. Thats exactly what DoNotPay enables you to do! This is just another of GameStop's tricks to save money. Reaching the companys support reps usually takes a bit of time. Called for DAYS on my lunch break and could NEVER get through (still trying). Your opinions are important to us. This is upsetting to me because I paid for it and when gamestop failed on their part of it I was told to bad. Ask our Customer Service Team! The past few years have been turbulent for GameStop. If anyone thinks that my complaint is unfounded, I invite you to Google "GameStop complaints." You will be amazed just how many other customers experienced the same issue where within an hour of placing an order with the company, GameStop refused to cancel the order. I have been going back and forth with both of them for a while. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How To Contact GameStop Customer Service Over the Phone To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. I enjoy buying used games and new games because i always feel respected as a customer! get me my preordered game and compansate me for your mistake. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. I purchased a ps3 bundle from the plant city florida location for my childs birthday. Shop online at GameStop.com for popular PS 3, PlayStation 3, playstation3, PS3, PS 2, PS2, PlayStation 2, playstation2, PSP, Nintendo Wii, Wii, Nintendo DS, DS, X Box, Xbox360, Xbox 360, Game . we stormed out of the store. GameStop in turn had the items sent back to GameStop. Thinking that we may had dropped in the parking lot, we went back to Game Stop. Save by trading your old video games at over 4,500 store locations worldwide. My stepson and I went into GameStop in Georgetown KY looking for a gaming keyboard, he found one he liked that was priced on sale for $69.99 regular price $99. I purchased a video game on 2/12/23 for $18.99 for my son. For what it is worth, I submitted a complaint with the BBB (not that I expect that to go anywhere either). Call Headquarters on (405) 225-5000. Copyright 2022 Consumers Unified LLC. I also am having the same problem with the code and the email for the rewards with the call of duty 2 game i was also told they can not help me and i purchased the care package which cost me way over $200.00. You can inquire about the info you need online by following the instructions below: This method is valid and can be helpful if you dont want to speak to agents over the phone, but it does require more time. I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. The pandemic has made the . The opening hours can vary from one hour. She has more than 20 years of broad experience across the capital markets, finance, strategic planning, transactions and business operations in the U.S., Asia and Europe. Corporate office information in alphabetical order. I bought a used (mistake) PS4 259.00 from gamestop, the eject disc button did not work, so I was using the eject button while playing the game. 1 employee was taking the trash out, walked right by me, kept looking forward. Filed a BBB complaint against them and they responded On their time. Then I made a comment to a posting on Facebook made by someone with the same problem, they replied to that the following day, but just to tell me to call Customer services at 1-888-946-6329. Check out the table below to see some of the questions youll be able to find answers to on GameStops FAQ page: If you dont find the answers you need, contact GameStops customer service by using one of these contact methods: To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. The latest complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022. When the game was released in January. When I went to game stop after speaking to the manager he refused and gave no solution to give me store credit after sales clerk gave me wrong info or did not tell me it was in returnable .Supervisor was not very nice or helpful I will not buy from this store with him there also told his manager I was difficult. HOW DO I CONTACT FACEBOOK CORPORATE OFFICE, HOW TO CHANGE HEADQUARTERS CORP IN EVE ONLINE, TALBOTS CORPORATE HEADQUARTERS HINGHAM MA, JOHNSON AND JOHNSON CORPORATE OFFICE ADDRESS. GameStop Corporate Offices Phone Number 817-424-2000 - Info & Statistics Phone number to dial 817-424-2000 Call-back available NO Message & get attention NO Call picked up by a real person YES Department you're calling Corporate Offices Call center hours Mon-Fri 9am-5pm, Sat 10am-3pm EST Best time to dial 10:45am the manager walks over, kicks him off, and tells us our thing has expired. Call 1-800-883-8895 Email us Emails found on 3rd party websites Find a participating store near you: bit.ly/3IeqJnx. He presently leads the Internet and Consumer team at Volition Capital, focusing on disruptive companies in e-commerce, internet services, consumer brands, and digital media and gaming. I hung up and called back. Rewards points can never be used because it wants a verification code that never gets sent. People also viewed. 3.4. Follow the links below to find all the information you are interested in. I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. STE H102 At this point? Get buying tips about Retail Stores and Shopping delivered to your inbox. I want either a refund or the rest of my order to be fulfilled in a timely matter. Desired outcome: CORPORATE INQUIRIES Domino's World Resource Center 30 Frank Lloyd Wright Drive Ann Arbor, MI 48105 +1 734 930 3030 Map Directions CUSTOMER SUPPORT Domino's values its customers and the neighborhoods we serve. GameStop uses 5 email formats: 1. first last@gamestop.com (88.8%). Click here to get notifications about new complaints of GameStop. We are a community subreddit largely consisting of employees. She previously held the role on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer. I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. A resolution is upsetting to me because i paid for it and when GameStop failed on their time,.... The issues you have arrived at their store at the correct time to see if they any. 1 employee was taking the trash out, walked right by me kept... 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