In my opinion, Uber allows some of their drivers to rehabilitate themselves at their customers expense. Morningstar: 2019 Morningstar, Inc. All Rights Reserved. Not every company, ride sharing or not, is ethically perfect. She had text as evidence, where she said it was clear he was trying to have sex with her. How CISOs handle the ethical issues around data breaches can make or break their careers. This month, the company is rolling out an option that lets customers round up their bill with the proceeds going to charity. As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. Like mentioned in the required reading, breach of contract is a failure, without legal excuse, to perform a promise stated in a contract. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Uber's controversies range from arguably unethical business strategies to sexual assault allegations. The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . (The issue would be average pay, not that a driver will necessarily get the minimum wage for every hour they do Uber-related driving.) Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Even if the person accused is very valuable to the company. Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Related: Taxi rival bills itself as 'non a-hole' Uber. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. The high success and perfect business model of the company have inspired a lot of entrepreneurs who eventually started to copy its format. Below, we will examine Susan Fowlers case, who was an employee at Uber and claimed that her supervisor sexually harassed her and other women at the company. Uber agreed to settle the discrimination suit and pay 10 million dollars (CBS News, 2018). Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. As this made her very uncomfortable, her sexual harassment claim would be characterized as a hostile work environment that goes against the 1964 CRA. These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. The online transportation services of UBER are being made possible by its mobile app, which could be used by the customers to reserve a trip for a certain destination. Uber has successfully mobilized many lawyers and lobbyists in order to fight attempts to reclassify their drivers as company workers who are entitled to higher wages and benefits. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. Lussier, R. N., & Hendon, J. R. (2019). Factset: FactSet Research Systems Inc.2019. The company did not respond to repeated requests for information about its drivers. Uber was accused of stealing trade secrets from Waymo, a Google self-driving project. What began in 2009 as a luxury car service in San Francisco is now valued at $62.5 billion and operates across 71 . Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. Uber's main selling point -- that nearby drivers are notified immediately of your desire to get a ride -- is also its chief drawback, at least from a safety perspective. One of the plaintiffs, Ms. Medina stated, The sexist and tech bro culture was strong at Uber, I saw it with more females getting passed up for promotions while male engineers in the same organizations were getting the same level of promotions for less work. The U.S. Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). Ever since, the company now known as Uber has exponentially grown through the entire world. Uber has also been guilty of violating terms of service, specifically with APPLE. The existing attitude would harm the business of the company in the long run. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. The fact that people are engaged poses the most significant issue. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. . 3/22/2021. Or they just settle the case with a few millions and then keep doing the same thing? Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). Copyright 2022. totalassignment.com. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). Should Uber ultimately fail, it would open up the possibility of a taxi company fit for the 21st century. We use cookies to personalyze your web-site experience. If it fails to achieve near monopoly status and has to continue to compete against local firms, in my view it has little hope of ever repaying its investors. What is the ethical issue and dilemma presented in the case? In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Benefits/Challenges of a Diverse Workforce. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. B. If agreed, the drivers are provided with the sign-up kit at the moment. All rights reserved. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. Uber was accused of unscrupulous recruitment tactics. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. There are many reasons why diversity matters. The investors were being influenced and misinformed to stay away from funding in the venture capital of Lyft company. Ubers problem: A culture of dishonesty. I want to suggest that this may not be possible. 16 students ordered this very topic and got original papers. I can help you save hours on your homework. 2021 StudyDriver.com - Big database of free essay examples for students at all levels. While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. A professional writer will make a clear, mistake-free paper for you! UBERs Ethical and Legal Issues. In a properly regulated market, in which Uber has to give its drivers appropriate employment protections, and passengers the safeguards they need, its goal of apparently aping Amazon becomes even harder. But CEO Kalanick's response suggested lax leadership. The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. Below, we will . The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. Start your subscription - find out more Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Ethical issues are a great concern for the company. For customers that travel to different cities frequently, Ubers scale gives them a clear edge. But doing so dramatically increases the rate of having an accident. Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). Safety of the passengers Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. Uber- Ethics & Legal Standards. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Bearing the responsibility of securing their clients' private information when they utilize the Uber app will pose a significant problem for Uber. Friedman was an advocate for free trade and minimal government interference with business transactions. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. The company has never made a profit, and in 2016 alone lost nearly US$3 billion. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. Uber is the taxi app that has taken big cities by storm. 16 students ordered this very topic and got original papers. This would have benefited the largest amount of people in their corporation. National Post Retrieved from https://search-proquest-com.ezproxy1.apus.edu/docview/1874145214?accountid=8289, Bershidsky, L. (2017, Nov 30). Business Insider. One of the reasons for this is improper background . However, sometimes brands suffer with making an incorrect choice and have to face those consequences. Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. Ubers hope must be that when it gets to this stage there will be no alternatives left to chose from. National Bureau of Economic Research. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. ETHICAL ISSUES. Making as much money as possible while conforming to the basic rules of society is what Friedman said is the desire of the shareholders and the responsibility of the corporate executives. High performance driven aggressive males could become an issue to the female employees at the company. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. Sam Frizell of Times wrote that numerous Uber employees would call in rides from Lyft, wait until the rides got close to them and then cancel them. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. Uber Information Systems Integration Essay, The Importance of Knowledge Management Audit on Uber Essay, Case Study: Autonomous Vehicles of Uber Essay, The Interview With O'Reilly in Magnolia Essay, An Analysis of the Integrity of Ipcc as an Organization Essay, A Profile of the Company Costco Wholesale Essay, The Business Model and Market Strategy of Costco Essay, Identifying the Psychological Needs of a Wal-Mart's Magazine Advertisement Essay. The company has grown to be worth at least $28 billion, according to. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. Uber is an American multinational company that offers services like peer to peer ride sharing, food delivery, macro mobility system, and electric bikes and scooters. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. One way they can possibly obtain their credibility back would be to simply stop trying to ruin and steal another companies business. Wyman, K. M. (2017). Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. HR and ethics and compliance functions are, by their nature, culture drivers and protectors. You can find Ubers ethical position on its . Uber sought in September to get a new rule overturned. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. Hask-Kelchner, H. (2006). Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. Where do you want us to send this sample? Disruptive change in taxi business: The case of Uber. Privacy. In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. Uber has revealed that they have received an amount of 175 complaints of a sexual assault (RT Question More). The intent to sabotage on its business has been accused by Lynch Company on the Uber. Students who find writing to be a difficult task. Use tab to navigate through the menu items. In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. Case study of Uber. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. By solving these breaches in privacy, urban ethical issues could be attended to very effectively. Available from: https://gradesfixer.com/free-essay-examples/the-ethical-issues-surrounding-the-uber-company/. With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. Equal Employment Opportunity Commission, it is against the law to harass a person because of their sex, request for sexual favors, unwelcome sexual advances, and other verbal or physical harassment. The 1964 Civil Rights Act (CRA) stands for anti-discrimination based on gender, race, nationality, and religion. So can Uber afford to become ethical? Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. Lussier, R. N., & Hendon, J. R. (2019). The EEO-1 report, also known as an employer information report, is mandated by the US federal government and requires companies to report employment data by race/ethnicity, gender, and job category. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. Avendano mentioned that although she was praised for the quality of work she performed, her promotions and pay increases were denied. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. for. They should thoroughly check the personal and official background of the applicant. Privacy IssuesThe activities of the company should be limited by the appropriate Information and Technology laws so that the personal information of the passengers could not be mishandled or shared with the other irresponsible units. What defines a substantially equal job is job content, not the title. In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. Another challenge could be the sexual harassment problem. Here's a look back at the scandals the came before Uber went public at an initial market. All subjectsAllied HealthCardiology & Cardiovascular MedicineDentistryEmergency Medicine & Critical CareEndocrinology & MetabolismEnvironmental ScienceGeneral MedicineGeriatricsInfectious DiseasesMedico-legalNeurologyNursingNutritionObstetrics & GynecologyOncologyOrthopaedics & Sports MedicineOtolaryngologyPalliative Medicine & Chronic To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. On Wednesday, U.S. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). The incident was being video-taped by the bystanders, which later went viral on social media platforms. All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. Sever breach of corporate ethics has been charged by Lyft on Uber company. Your time is important. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. This led to a four-month investigation and pressure . In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. Related: Uber sorry for 'hot chick' 20-minute ride promo. For many, Uber is a sure thing. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. When was the last time you heard of a registered cab driver doing that? Retrieved from Forbes: https://www.forbes.com/sites/stevedenning/2013/06/26/the-origin-of-the-worlds-dumbest-idea-milton-friedman/#6b94dfaf870e, EEOC. However, since 2017, the company has turned around and stayed under the scandal's radar. cent sure and w the three arities to the Uber Technologies, Inc. (Uber) is a tech startup that Zappos is adopting Uber's surge pricing strategy in how provides ride-sharing services by facilitating a connec- it compensates its call center employees. By checking a mobile device in the car. Basically they utilize low-cost provider approach which consolidates that with making quality for the different partners by concentrating on incredible [], One of the most genius ways people are influenced to purchase an item or service is the common everyday magazine advertisement. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). DOHA, Feb 28 (Reuters) - Uber Technologies Inc's Middle Eastern business Careem will cease operations in Qatar from Tuesday, the company said in a message sent to customers in the Gulf Arab state . Uber has been a major success story, reaching a valuation of $50bn after just five years. First, here are the facts. Unprincipled LeadershipIt has been accepted by Travis Kalanick, the first CEO of Uber that he tried to sabotage the funding strategies of Lyft Company, its biggest rival. Passenger SafetyThe high rate of accusations and lawsuits against Uber drivers all over the world prove the existence of Uber ethical issues of safety for the passengers. The engineer complained to . The malicious intend towards competitive companies like ordering and cancelling the rides through bogus accounts should be terminated by the leadership of Uber Company. These are not difficult to address if they are dealt with honestly. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. The additional charge of rape was also charged since he tried to sexually assault her in a hotel room. (2017, Aug 31). . Utilitarianism was introduced in the 18th century. Franken, chairman of the Subcommittee On Privacy, Technology, and the Law, is angered by the so-called "God-view" tool. It is not that Uber is incapable of such ethical measures. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). Website studydriver.com is owned and operated by RATATATA LTD, Bulgaria City of Sofia 1000, District of Sofia (capital); Municipality of Sofia, Triaditsa Region 48, Vitosha Blvd., ground floor. Let's fix your grades together! But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). But if your main ethical worry has to do with the fortunes of your favourite restaurant, and the people it employs, then it's worth knowing that you're helping them more by ordering via Uber Eats and DoorDash than by not ordering. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. Glss, M., McGregor, M., & Brown, B. This example has been uploaded by a student. Uber was also accused of purchasing 1,000 defective cars in Singapore to rent out to their drivers (MacMillan & Viswanatha, 2017). Don't wait until a breach happens to plot the course forward. In a minor breach, the breaching party failed to perform some aspect of the contract. Remember: This is just a sample from a fellow student. The phenomenon is termed as UBERification in the global market (Angrist, 2017). This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. (2016, May). Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. The denials were a result of her reports of misconduct to the company. After all, how does a driver learn about your need in the first place? The high indulgence in unethical activities like booking and cancelling the orders of the rival companies throws light on the unethical approach adopted by the leadership and employees of Uber. Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. These Uber ethical issues have significantly reduced the reputation of the company in various countries. Pol'y, 20, 1. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Still, there is no such thing as a free lunch. UBER has been subjected to many law suits and ethical issues. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). Uber's website lists an extensive protocol for people who want to be drivers, but as Lindsey Mastis reported for NBC affiliate WFLA in Tampa last month, Uber's background checks are not open record in Florida. Total Assignment Help Rated 4.8/5 based on 10542 reviews. To this end, we analyzed Uber drivers' forum discussions about their lived experiences of working with the Uber platform. Retrieved from JEC: http://jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract, (2018, March 27). Jiang, S., Chen, L., Mislove, A., & Wilson, C. (2018, April). People of different cultures think differently, so there might be a problem of getting along between some people. The letter's . Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. In March of 2009 UberCab initiated out San Francisco allowing customers to access a cab with your smartphone. Importance of the Case Current report will assist in analysing the key factors that are associated with corporate governance, risk and ethics. He was trying to have sex with her it on time security threats were violent attacks from other drivers... Rate of having an accident venture capital of Lyft company, Chen, L., Mislove A.! Involved in it should be prosecuted by law more ) reduced the reputation of company... ' 20-minute ride promo McGregor, M., McGregor, M.,,! Their credibility back would be to simply stop trying to have sex with her Dow Jones indices! 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