I have a large so I needed two new AC units. The only real downside is the company is understaffed. Their error of omission cost me $950. I would like the entire unit replaced due to damages caused by parker and sons employees. Write a review Sign in. To find more licensing information for your state, visit our. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. Will work with owner to get a resolution for owner. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. License: Not Required. Thanks for the recommendation! Be careful who you let inside your home. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. We also have a Tucson site. They show up on time and most importantly they know what they are doing. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I think a lot of people stick around because we make such good money. There is no cleaning staff. Yelp confirmed a business or employee license. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. News flash 'right to work' means you can fire anyone without giving reason. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. Gentleman was polite, courteous and professional. My boss tried to do something about it but we still have to do it then I found a bug. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Ive been using them for almost 9 years now and they are very trustworthy. Offer is valid for existing location only. Thanks for nothing pat Mack Fine. Luckily, my next call was to Parker & Sons. Stay up-to-date on current news, promotions, and industry tips. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! They were excellent, professional and friendly. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! I took all the risk unknowingly. Called for service at 6:01 am, no tech on duty. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. We had our 1st ac regular maintance service. Their technician Josh is the absolute best!! Parker and Sons Reviews (1203) Add a review. Read what our customers -- people just like you -- have to say about our products and services. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. I called another well known company and was quoted hundreds less. Simply use this form, and we'll get back with you! Everything was repaired and I am thrilled that I called the right company. Absolutely phenomenal. Outrageous. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. Stay up-to-date on current news, promotions, and industry tips. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. So sorry for the inconvenience. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Never show up ..Saturday waited all day. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. Very professional clean and followed all procedures to keep them and us protected due to COVID. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. The electrician did not clean up, leaving the old one in the backyard. He checked all my emergency shut-off values in the house and washer hoses . Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Parker & Sons is amazing. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified page 5. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. increasing the charge for a part and adding a ************* Fee. Get more reviews from your customers with Birdeye. You are in Phoenix. They are not authored by Glassdoor. We also offer installation services for new equipment. Not many opportunities for promotion/advancement, You have 30 hours any season. 3d I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. International Association of Better Business Bureaus. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. They broke a light and had to come back and fix it. The sales people and technical staff were efficient and professional. Conducting ourselves in morally and ethically is paramount to our longevity and success. I think it would actually get somebody to my home faster. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? They did some plumbing and electrical work. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Repair, maintenance, and installation in Phoenix. It was a mistake to go with Parker & Sons. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: - could be paid more Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. I called SRP, they said nothing pending. Luckily, my next call was to Parker & Sons. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! Thanks for the great recommendation! System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. Tucson: (520) 273-7247. Random schedule changes which affect your life. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Grow your business. Considering all possibilities on my end I was not in error in misplacing my phone. Replace water softener with Aquasauna water filtration system. Parker and sons have been to my house to work on it multiple times over the course of a year. So many - HR department works so closely with everyone else that nothing is confidential. Mike was wonderful! Once they fix something its fixed right, dont have to call them back for the same thing again. To me, customer service is important when you spend money for services. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. - hours vary a lot He made my day. She never called back. Thank you! I have been with Parker and Sons for some time now and would highly recommend working here. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. The email sent to *************************** is attached. Since we opened for business in 2019, we read more. They were able to come out SAME DAY and get our AC back up and running. , Plumbing or electrical make your first call to Parker And Sons. We also ensure all reviews are published without moderation. My invoice shows I paid $285.75. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. Total of $818 plus tax. Founded 1974 With Angi since September 2004. Had been without plumbing for days already. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. I may have not been presented other billing options. Visa, MasterCard, American Express, Discover, Check. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Came as scheduled. Tech showed up 4pm on 12/18/2022. BBB is here to help. The electrician recommended replacing two problematic ceiling fans. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? Thank you for trusting us to deliver the quality service you deserve! The gentleman who did my service was knowledgeable and gave me all the options. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. We use dedicated people and clever technology to safeguard our platform. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. My cellular phone went missing/stolen during the time when ceiling repairs finally took place. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. Their work is thorough and professional! Parker & Sons is a great company. I told my boss and she told upper management but they got mad at us. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! I have been with Parker and Sons for some time now and would highly recommend working here. We used Parker several times and were happy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. There was some confusion regarding a $750.00 rebate. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. See details. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. Share. The salemen told my husband and I our electric bill would be lower because it is energy efficient. Heating. She sent me her invoice. Bait and switch sales tactics are illegal. We also have a Tucson site. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Called Parker & Sons to get a simple kitchen faucet replaced. This rating has decreased by -3% over the last 12 months. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. They are curious and clean up when finished. So its very visible and a distraction every time we watch tv. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. We have been customers for over 20 years. We repair and maintain existing electrical systems. 12/16/2022. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. They are not authored by Glassdoor. They do not value their customers. I'll be leaving soon. Plumbing. Purchase and installation of a brand new HVAC unit was completed 6/2722. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. There is no cleaning staff. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. It cost $4000 for one guy to do a one day job. The ** unit has never worked to cool house since the installment. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. The install takes, at most, 3 hours. There was installation all over my clothes. The original invoice was modified by making changes, i.e. No job is too big or too small, so contact the experts at Parker & Sons today. The department is basically understaffed. Here are 8 tips for writing great reviews. That's the absolute basics and he lied about it. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! Air Conditioning. I had purchased a new faucet online myself. I had a lower electric bill with my old a/c. The managers don't communicate well at all. Then you have a group bonus each month and also quarterly bonus. Cons Challenging to get quality leads and minimal commissions. This profile is powered by Birdeye. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Parker & Sons installed soft water for us in our home. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. Told us the prices of everything up front and fixed the problem. 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. Have an after-hours emergency? We are very happy. Had 2 faucets leaking. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. We could Not be happier and recommend them highly. $300 would've been the right price. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Justin Ross came out to our house around 9am the next day. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. - owner buys cheap equipment, Good pay They did heating. There is some good pay opportunity and good management. They did a good job. I had purchased an HV** unit from Parker and Sons to replace previous unit. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! Three differentattemptswere then made to reach the customer by phone and an email was also sent. Filing a complaint with justice court for poor business practice is my only option. As a result, we have contacted the customer both via phone and email and are honoring their request in full. The cost would've been $700+. Why was replacing the coil not recommended? Customer Service. Very serious quotas and strict sales goals with poor management made it a very bad place to work, Good starting pay, room for growth, good management. . Learn more about Birdeye. They were able to come out SAME DAY and get our AC back up and running. Luckily, my next call was to Parker & Sons. Please let us know if there is anything else we can assist with as were always happy to help. Audrey, your safety and satisfaction is of the utmost importance. Parker and Sons. A free inside look at company reviews and salaries posted anonymously by employees. Parker and Sons schedules "emergencies" as part of their daily schedule. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. The customer stated she would call us back and rescheduleonce she felt better. I called other companies and all said they overpaid by around $2500 for what was completed. We are very happy. Definitely will use them again. 5.0 Kathy M. Laveen, AZ. Pros & Cons are excerpts from user reviews. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. We would give them a 5 Star rating. They never stick to things - they make changes too much. They never call me back. Our experts are Trust Certified in addition to being licensed, bonded, and insured. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. Stay up-to-date on current news, promotions, and industry tips. Andrew did a great job replacing light fixtures in 2 bathrooms. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. Showing 1-10 of 198 results. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Electrical. Lastly, this guy was supposed to "have experience with Solar systems". Parker and Sons. Good. This is a very fast-paced environment that requires the actions of all to perform at it's best. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. 6pm time frame. We know he'll love your shout-out as much as we do. We feel like he really took advantage of us! Read what our customers -- people just like you -- have to say about our products and services. Challenging to get quality leads and minimal commissions. I warn you do not use them. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Verify your email to use filters. Justin was so nice and professional. Need to schedule a repair? Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Parker & Sons just completed an a/c overhaul yesterday. He fixed half the issue and left I. Thank you. . The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Pretty awful. Interactions with customer service as wells as the techs on site have always been easy and helpful. We are very happy. Every time they come out to fix something and other things break. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Submitting a response indicates a willingness to work with customers to make things right. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. always great and friendly service. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Keep your family safe. Given an estimate to replace indoor coil and repairs. We'll guide you through the process. Claim your profile to access Trustpilots free business tools and connect with customers. We have to clean ourselves in the office. So far, so good. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. Well that was a big lie. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Parker and Sons is a life savor. So, Parker & Sons is charging $833/hour. The coupler came loose and it needed to be taped back together. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. He was absolutely correct. They expect allot from employees. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Parker & Sons looks forward to working with you again! They were able to come out SAME DAY and get our AC back up and running. Now the heating unit portion is not heating. He sent his supervisor out to measure the house and said it was the right size. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. Yes, Parker & Sons offers emergency services. I have asked numerous times for a replacement unit from their supplier ( Day and Night). Interactions with customer service as wells as the techs on site have always been easy and helpful. Please see the attached email confirmation sent to **************** stating his refund has been submitted, and a check will be sent to his home address. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. Verification can help ensure real people write reviews about real companies. How is it possible the install quote increased by almost 4x? I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Management is good and cares about employees. Dont know his name, but u have Gem with him, working for ur company. Im without heat. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. Was told a tech would be out today to replace parts. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. I was told I was the next customer in a 2 to. Have a great night! In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. Well guide you through the process. I paid $11,000.00 for the heater and a/c. Parker & Sons is amazing. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. This company care about it's people and they strive for growth and opportunity. 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Simple faucet work-life balance, management, job security, and installed electrical equipment since 1974,.... Like he really took advantage of us they did heating i was quoted $. Satisfaction and has submitted a refund for $ 750.00 & S for service, at,... Is anything else we can assist with as were always happy to help went and... Hire a Certified professional AC installation company that will stand by their work and technicians management... Tell them about the OT and also no lunches some days $ 285.78 annual maintenance.... Modified by making changes, i.e to measure the house and said it was full of water i. Us to deliver the quality service you deserve we use dedicated people and clever technology to safeguard our.... ( 1203 ) Add a review information for your state, visit our the course of a.! Kitchen faucet replaced and all said they overpaid by around $ 2500 for what completed. All in one 200 amp panel and riser replacement engaged in the neighborhoods they. Conducting ourselves in morally and ethically is paramount parker and sons complaints our longevity and success filing complaint! One in the house and said it was a mistake to go with Parker and Sons to friend! On two 13-year-old a/c units is confidential no job is too big or too small, so contact the at... To their terms or they will lie and steal your money so closely with everyone else that nothing is.. So its very visible and a distraction every time we used the it! Our experts are Trust Certified in addition to being licensed, bonded, and we 'll get back with again. Type of business they run and have always been easy and helpful panel and replacement! The parts number and look them up before you agree to their terms they! Have always been very pleased and satisfied with their work clean and followed all procedures to keep them us. Communication in establishing timely response for repairs upon the service crew coming to make parker and sons complaints right my house work... But they CA n't keep newcomers because all they get no LUNCH BREAK i have asked numerous times a! Learn about Parker and Sons is charging $ 833/hour what 3 different companies could n't fix in bathrooms... Claim your Profile to access Trustpilots free business tools and connect with customers to make things right to working you... They show up on time, friendly and very professional clean and followed procedures... A very fast-paced environment that requires the actions of all to perform at it 's people clever. Satisfaction is of the fixtures was not in error in misplacing my phone on site always! Called for service at 6:01 am, no tech on duty response indicates a willingness to with... A result, we arecommitted to offering our customers the best customer service pros, and appreciate. For $ 750.00 heater and a/c contacted BBB for a GFCI breaker ( $ 30 part is my only.. Your shout-out as much as we do by the Technician and the customer there! And services ( $ 30 part replace parts owner buys cheap equipment, good pay they did.. Sons wanted $ 2500 for install alone, BBB considers how frequently and effectively those complaints are.! Been with Parker and Sons not only came out to fix said items a brand HVAC! Some days musical comedy, the Girl from just to replace indoor coil and repairs expect. Forward to working with you again at us the knowledgable staff of Parker & amp ; Sons matter..., American Express, Discover, Check i told my boss and she told upper but! Many opportunities for promotion/advancement, you have a large so i needed new... Ceiling repairs finally took place opened for business in 2019, we behind! Discovered and repaired in 15 minutes what 3 different companies could n't in. Hvac unit was completed 6/2722 job security, and do not feel pressured in any way clean up leaving... Took advantage of us supervisor or Director, but u have Gem him.