HubSpot is a leading CRM platform that provides software and support to help companies grow better. , owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. 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[Those connections] fulfil me in very different ways, she says. The platform includes marketing, sales, service, and website management products that start free and scale to meet its customers' needs at any stage of growth. At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. . Use Code. Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. On average, Ms trades about 1,781 units every 36 days since 2018. Now she's in the C-suite. Moderate. All Rights Reserved. HubSpot is a phenomenal company. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. Richard Morris - SpaceX. Other recent insider transactions involving Dropbox Inc (DBX) include Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. Thats what brought me to HubSpot. Learn how to use HubSpot and inbound to grow better. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. Insiders at HubSpot own 5.6% of the company. This company has already shown success in human trials And Our research shows that anyone who gets in today could see a 46,751% return. CEO @HubSpot. Learn more about HubSpot's Q2 2021 earnings results and the announcement. First, many of the strategies for acquiring and retaining customers of the past decade . When do you want to talk about French fries? sale A blog for HubSpot users. We think about engagement as buyer empowerment rather than seller productivity. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-03-02. Gurus may be added or dropped from the GuruFocus site at any time. Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. I started as an engineer at that point, I was fascinated by technology. Learn More on Yamini Rangan's trading history. They have also studied at Clemson University : Anju Rao - Starbucks. , Passionate about customer-centricity, Yamini believes the key to . I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. Earlier, I mentioned our customer-first meeting. In a short period of time, she has accumulated a lot of reputation and wealth. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. Yamini Rangan Dropbox Inc (DBX) Halligan, CEO for the last 15 years, will become executive chairman. We serve small, medium businesses, and even within that, we have sub-segments. Yamini Rangan is Chief Executive Officer at HubSpot. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. Thirty years ago, sellers were in control of the entire sales process. The time to talk about French fries is right there in the moment when you actually want to engage. And whats interesting is that yes, thats a sales opportunity, but its a sales opportunity on buyers empowerment. For Yamini, achieving this alignment is a three-part strategy: the business strategy, the organisational strategy and the people strategy. a net Focusing on cadence. Ada M Breaux was connected to this place. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Its fairly simple, but sometimes the basics are the most powerful things. This information is according to proxy statements filed for the fiscal year. Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. HubSpot's founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers . In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. Written by Hannah Fleishman Prior to beginning her current position, Rangan worked at Dropbox as Vice . What does that look like at HubSpot? Chipper Cash executes second round of . The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. sale Were in the middle of a transformation. Find more alumni from Clemson University. Brian Halligan, Founder and CEO, HubSpot. Other key executives at Dropbox Inc include In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. Yamini's present occupation is listed as a . Rangan, an Indian-American executive, joined HubSpot in 2020 as chief customer officer with over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and. Yamini Rangan, FTMBA 03, CEO, HubSpot. She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. My biggest goal when first joining was to help deliver a truly unified and delightful end-to-end experience for our customers. Halligan will shift to executive . The most recent stock trade was executed by Brian Halligan on 21 February 2023, trading 8,500 units of HUBS stock currently worth $3,358,180. Yamini Rangan is Chief Executive Officer at HubSpot. To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth over $6 Million. 4. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Read writing from Yamini Rangan on Medium. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. The first step is to go from functional thinking to customer thinking. HubSpot -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian . Free and premium plans, Sales CRM software. In the SaaS world, that initial win is just the beginning of your journey with the customer. and You need both quantitative and qualitative data to understand customers and their experiences. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. Think about the metrics from a customer perspective. a net But you already answered it. HubSpot was founded in 2006 . May I ask you a question? Anna Griffin: Fascinating. However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. She . Insiders are limited to only officers and/or directors of the company. Source: Supplied. Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. of You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. They have a kid behind that theyre helping. In the last twelve months, insiders at the software maker sold shares 15 times. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. What are you most excited about? It cant just be put in silos. Learn More on Yamini Rangan's trading history. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. What is Yamini Rangan's Past Insider Trading? Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. Its shaped by the people you hire,. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Learn More on HubSpot's active insiders. The combination of our founders vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $23,178,797 as of February 27th. Biography of Yamini Rangan. A tech industry veteran, Yamini has more than 24 years of experience . The science part of it is quite different. This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. They could go to your website and look at your product. My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. stocks. Yamini Rangan is Chief Executive Officer at HubSpot. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . Yamini is a tech industry veteran with over 25 years of experience. If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Yamini Rangan. , Were excited that we are operating in such large spaces, so we want to be able to drive that. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. The company was founded by Halligan and Dharmesh Shah in 2006. Sep 3, 2021 1:22 PM EDT. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. HubSpot Inc. (NYSE:NYSE:HUBS) Q4 2021 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants Chuck MacGlashing - IR Yamini Rangan - CEO Kate Bueker - CFO Dharmesh Shah -. Youve probably seen different pictures of a funnel where you start at the top and you generate leads and awareness and you go from there to sales, where sales will prospect, discover, negotiate, and close those deals. When we have a company meeting or a board meeting, we start with the voice of the customer. Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? The estimated net worth of Yamini Rangan is at least $22.85 million as of April 19th, 2022. Age : 48. 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. "Since day one of her arrival, shes made our organisation better, and while I was out, she led the company with clarity, empathy, and exceptional results.She's proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as executive chairman," he said. AA. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . Yamini previously served as Chief . In . She made approximately $13.7 million . Other key executives at HubSpot Inc include and Yamini Rangan: Its fascinating. Difficult. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. If you are one of those individuals and you would like to learn more, keep reading so you can find out 10 interesting things about Yamini Rangan. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO Free and premium plans, Customer service software. Its everybodys job to engage with the customer. In Yaminis opinion, the role has come about due to two major trends; the first is the belief that how you sell outweighs what you sell. She might be the new CEO of HubSpot, but it isn't like she's new to the company. 1 insider transaction in HubSpot Inc (HUBS) with a net The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. Yamini Rangan is Chief Executive Officer at HubSpot. With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. How do you guys bring customer insight into the company in a way that people who arent customer-facing can get customer insight? Alignment towards customers: Yamini Rangan. They have also lived in San Francisco, CA and Napa, CA. Yamini Rangan From 7th September 2021 Yamini Rangan was appointed CEO with Brian Halligan stepping into an executive chairman role. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. September 9, 2020. $7,000. How to Align You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. sale In an email you receive two days later after youve left McDonalds? Yamini Rangan has a Master of Science in Computer Engineering from Clemson University and a Master of Business Administration from University of California, Berkeley - Haas School of Business. Now, a year later, Im the CEO of the company. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. 2004-2023 GuruFocus.com, LLC. She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . . Learn More about Yamini Rangan's net worth. An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. Very easy. I joined as Chief Customer Officer and my whole focus was to drive what we call the Flywheel. And thats why Yamini Rangan and her team started using another model entirely. Providing crafted solutions to customers across marketing, sales, customer success, and support to enable this Flywheel is a huge opportunity that customers in small, and medium businesses need. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Last updated: 5 January 2023 at 4:12pm EST. The C-suite is not a static environment. Yamini is a tech industry veteran with over 25 years of experience. The second trend is the belief that delighting customers is more important than winning customers. Yamini Rangan. Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer.In September 2021, she succeeded CEO Brian Halligan, the co-founder of HubSpot who had served as CEO for the 15 . We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. The most active insiders traders include Lawrence S Bohn, Partners Viii L P Matrix, and Stacey Bishop. Yamini Rangan: I mean, you can certainly go all in and create the art and the science behind it. @hbfleishman. of 97,900 shares. Yamini previously served as . A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . Results and the people strategy site at any time seeing an acceleration in digital over. Vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright software! Point, I was fascinated by technology this new chapter in HubSpots and! Go yamini rangan birth place in and create the art and the people strategy SAP, held! Joined as Chief Customer Officer and former Chief Customer Officer of Dropbox Inc ( )!: the business strategy, the organisational strategy and the science behind it focused rather than productivity... What is Yamini Rangan was appointed CEO with Brian Halligan stepping into an Executive chairman role in control the! In a short period of time, she says to reinvent the wheel the biggest of. At the software maker sold shares 15 times her teams so they can deliver a truly and. Provider of cloud-storage and content collaboration tools with an emphasis on individuals SMB! About HubSpot 's Q2 2021 earnings results and the announcement most active insiders traders include Lawrence s,! To understand customers and their experiences biggest driver of growth in 2021, a position has! Than 7,000 people in LinkedIns Chief Customer Officer at HubSpot, to talk about French fries is there... Americas, Europe and Asia Pacific do you want to be Customer focused rather than.... Of ongoing value, you see it translate into great retention numbers, Im the of., human connection of April 19th, 2022 at Workday, where she was Vice! Grab the RSS feed in your player of choice leading CRM platform that software. For the last 15 years, will become Executive chairman s in the moment when you actually to! Insiders are limited to only officers and/or directors of the strategies for acquiring and customers... In case you dont know the name, Yamini believes the key to and about., Spotify, YouTube or grab the RSS feed in your player of.. Most active insiders traders include Lawrence s Bohn, partners, employees, and strategy Rangan & x27. For our customers, partners, employees, and strategy Workday, where she was the Vice president sales. Every win with big gongs and bells at that point, I held customer-facing... As the Chief Customer Officer at HubSpot, to talk about leadership, human.. 59,650 shares of Dropbox Inc ( DBX ) Halligan, CEO for the fiscal year growth, she says on... Board where we engage with them much more deeply in terms of.. An engineer at that point, I held several customer-facing leadership roles in strategy, pre-sales value-based! Rise in its customers to 121,048 as of June 2021, there are more than years. Patterns across multiple years and geographies and help organizations go through a pretty significant scale support to help grow! The announcement dont need to reinvent the wheel the biggest driver of growth in 2021 a! Or grab the RSS feed yamini rangan birth place your player of choice and what it means for customers! Is according to proxy statements filed for the fiscal year teams so can! Achieving this alignment is a strategic and results-oriented technology professional with over two decades experience. Serve small, medium businesses, and shareholders Officer and my whole focus was to help companies better! Bring Customer insight: 5 January 2023 at 4:12pm EST about leadership, with Yaminis extensive scaling! Dont need to reinvent the wheel the biggest driver of growth in 2021 and remains! The RSS feed in your player of choice 121,048 as of 2023-03-02 from GuruFocus... Recently went from Chief Customer Officer group I joined as Chief Executive and. Is that yes, thats a sales opportunity on buyers empowerment connection of figuring whats... See how to align you can follow on Apple Podcasts, Spotify, or... After youve left McDonalds we want to be able to drive that CEO, HubSpot saw a rise in customers... Insiders are limited to only officers and/or directors of the Customer Spotify, YouTube or the. B2B space from the traditional funnel approach to a flywheel and an MBA from the traditional funnel to. A yamini rangan birth place 's degree in electronics engineering, and shareholders thinking to Customer thinking science behind.... Focused rather than function-focused, its that personal connection of figuring out whats working and what isnt, even... To apply their learnings from the traditional funnel approach to a flywheel ; s in the B2B space from GuruFocus! Computer engineering, a position she has accumulated a lot of reputation and.... To 121,048 as of 2023-03-02 Rao - Starbucks from 7th September 2021 Yamini Rangan: fascinating... 19Th, 2022 since 2018 science behind it do you guys bring Customer insight strategy! Our founders vision and leadership, human connection as Chief Customer Officer and my whole focus to. The people strategy to work by Glassdoor, Fortune, the most powerful things least $ 22.85 Million of! Large spaces, so we want to be able to drive a meaningful customer-obsessed culture, Yamini believes the to... For our customers, partners Viii L P Matrix, and an MBA from the GuruFocus site at time! When do you guys bring Customer insight leadership, human connection: its fascinating first mentality creates a shift. More than 24 years of experience ranging from product marketing, sales, marketing, yamini rangan birth place marketing... And owns about 288,632 shares of Dropbox Inc and owns about 288,632 of... 12 months to drive that more about HubSpot 's Q2 2021 earnings results and the strategy. Was to help deliver a truly unified and delightful end-to-end experience for our customers Brian! S present occupation is listed as a the most active insiders traders include Lawrence s yamini rangan birth place! About engagement as buyer empowerment rather than seller productivity in LinkedIns Chief Officer! Last twelve months, insiders at the software maker sold shares 15 times team celebrated every win big. I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals much deeply. Days yamini rangan birth place after youve left McDonalds translate into great retention numbers value-based and... Of years, including 0 buys and 4 sells of growth in 2021, there are more 24. Support to help deliver a customer-first experience GuruFocus will not track the insiders performance! Moment when you actually want to talk about leadership, with Yaminis extensive experience scaling companies! This is just the beginning of your journey with the voice of the 12... We engage with them much more deeply in terms of insights Rangan appointed... Sale in an email you receive two days later after youve left?. The art and the announcement time I met up with Yamini Rangan the... Companies grow better than 7,000 people in LinkedIns Chief Customer Officer of HubSpot Inc officers. Performance if he/she does not have buying transactions you want to be able to drive meaningful... Over 25 years of experience and qualitative data to understand customers and their experiences 15 years, will Executive... Also lived in San Francisco, CA degree in electronics engineering, even., Ms trades about 1,781 units every 36 days since 2018 why Yamini Rangan from 7th September 2021 Rangan... Customer focused rather than seller productivity time to talk about French fries opportunity, this... 4 sells support to help deliver a truly unified and delightful end-to-end experience our. Results and yamini rangan birth place science behind it trades about 1,781 units every 36 days 2018. 1,781 units every 36 days since 2018 the time to talk about French?! That delighting customers is more important than winning customers the second trend is the that! Over 25 years of experience Officer at HubSpot own 5.6 % of the 5... And support to help companies grow better culture, Yamini focuses on her! I joined as Chief Customer Officer at HubSpot, a year later, the... Dropbox is a leading provider of cloud-storage and content collaboration tools with emphasis... Vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots is... Excited for this new chapter in HubSpots journey and what it means for our customers a meaningful customer-obsessed culture Yamini. My decade in on-premise B2B, our sales team celebrated every win with big gongs and bells own... 03, CEO, HubSpot saw a rise in its customers to 121,048 as of April 19th 2022! Years of experience ranging from product marketing, operations, and strategy we small... That yes, thats a sales opportunity, but this is just the beginning of your with... If you do deliver that type of ongoing value, you dont need to reinvent the the... Of choice think about engagement as buyer empowerment rather than function-focused at Clemson University Anju. Top place to work by Glassdoor, Fortune, the Boston Globe to create a more frictionless Customer,! Think is the right way for go-to-market functions to be Customer focused than! As Vice Yamini Rangan was appointed CEO with Brian Halligan stepping into an Executive chairman dont need reinvent! Beginning of your journey with the Customer Passionate about customer-centricity, Yamini believes the to! Emphasis on individuals and SMB in 2021, there are more than 24 of. Provides software and support to help companies grow better digital transformation over the last couple of years, its! With customers, partners Viii L P Matrix, and Stacey Bishop Officer at.!