What does the MUTE function mean? Press to mute, press again to talk. In-line controls to adjust volume or mute without interrupting calls. Skype for Business with upgrade to Microsoft Teams. bought a new one but still no mic action. Please try again. Must check the green and red lights on the microphone, You need to set your Logitech h390 headset as a default device on your computer or laptop, Sometimes when you install and new application on your device it can cause trouble to hardware. This article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha Other supported devices Create an account to follow your favorite communities and start taking part in conversations. Next, make sure the microphone is not set on mute. Thank you for reaching out. {
The Logitech ClearChat H390 has a width of 151 mm. "@context": "https://schema.org",
Instantly adjust headset volume or mute the microphone. Ensure that your headset is selected as the input device in your chat application settings. It is very frustrating. I need a headset for working form home and I need answers. Is your question not listed? Be sure to check out the Discord server, too! Read the case study, Yes, I want to receive news and product emails. Customer reply replied 2 years ago. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. That includes any background noise that may be occurring around you. Make sure that you are ready and prepared when unmuting your headset! If still no sound hold the mute button only for 3 seconds. At first I thought I broke the device somehow but strange as it may be, the microphone still worked (like when I paired it up with another set of headphones I use as backup in order to do a video call to someone online, the microphone still picks my voice up as if nothing was wrong). Best Secret Revealed! So needlessly to say I was very disappointed. The mute light flashes when mute has been activated. Find all the documentation we have available to get this product up and running quickly. Copyright 2023 Manua.ls. The 1.9 m cable gives you the freedom to stand up and stretch during long conversations. 11 points; 64 months ago; from completed build Wonderful Workstation. In-line controls to adjust volume or mute without interrupting calls. 1.3 Noise-Cancelling Microphone - Best Part of The Logitech H390 Review. Sometimes the issue comes with one application only. Is the USB cable connected to your device correctly and securely? Chromebook and the Works With Chromebook badge are trademarks of Google LLC. The functionality with the headset is not in question here. It's not labeled but it's the silver disc with the red light on it. A common headset feature is the mute function, which is easy to implement and use intuitively with the Logitech headset. We failed to record your vote. Yes . .noScriptDisplayLongText { display : block; } Under the Output section, select your headset. Plug it back in and power up. Literally took me 4 hours to figure this dumb shit out. This manual is available in the following languages: English. My name is Travis and I am a gadget fan. Some of the time teams isn't fast enough to get the appropriate state change, hence bug . So I got the H390 some time ago and at first all was ok with it - I could hear sound properly and microphone worked OK. Now all of a sudden I try and plug my USB headset and it won't work in that the device is registered as being connected to the computer and sound is registered as being picked up by the device but through the earpieces I get nothing. In-store pricing may vary. I understand the volume up and down. However no matter how many times and no matter how long the microphone will not unmute. Adjust the microphone volume on your computer or chat application. Fine-tuned drivers for enhanced digital audio. A rotating boom can be tucked out of the way when not in use. It's not labeled but it's the silver disc with the red light on it. Your subscription is successful, Your cart is currently empty. No one can hear me. Prices and offers are subject to change. Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. Most likely, if your USB Logitech H390 Mic is not working then there may be issues with your headset or computer. When the mic is muted the red light will flash. Where is the mute? Is the manual of the Logitech ClearChat H390 available in English? We deeply apologize for not providing a prompt response. ",
5. Make sure to unmute and acknowledge your presence with them periodically. Laser-optimized drivers provide enhanced digital audio for music, games and . Press question mark to learn the rest of the keyboard shortcuts. "
Verify that the microphone isn't set to "Mute" in either your operating system's audio settings or chat application. I have several users that are using the Jabra Evolve 75 headset with Teams. yes, the big round thing with a red light. This is also called a 2.4GHz wireless feature. First, check the headset’s volume to make sure it is set at a detectable level. Logitech h390 headset muted So my headset bizarrely muted itself. Try to plug the headset in a different port of the computer.4.) },
"acceptedAnswer": {
When the light flashes on the mute button you know the mic is muted. Excludes electronic (EE) components, cables and packaging. Same problems like descriped from Nublex: -headset not working -name of device has changed to lync audio device on my computer -Mute indicator light has dimmed How to Separately Control Two TVs of the Same Brand Wow! .noScriptDisplayLongText { display : none; } Click on Search automatically for drivers. This manual comes under the category Headphones and has been rated by 3 people with an average of a 7.8. "@type": "Question",
Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. Otherwise, disable the setting. Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, 5052916546016, 5053313946560, 5099206030015, 5711045176449, 5054484366164, 5054533366169, 5054629260401, 5054480704908, 8082014032842, 50992060300129, 7487485825855. Both deliver premium audio and reliable call clarity. + Plug and play - simple USB-A connectivity. Ask your question here. Headset plastic content for Rose and Off-white models. 1. Simply look for the Mute tab under the Logi Tune application. Fine-tuned drivers for enhanced digital audio. 1.2 The Microphone Quality is Immaculate - Logitech H390 Review. First, we need to find out the reason why the headset mic is not working. 4. Limit 2 per household. Also Read: Jabra Elite 85t Microphone Not Working. Logitech, get off your butts and do something!! 2. My 'camera' key sends Ctrl+Shift+O to MS Teams when it is the active programme. See our pledge, Digital and physical solutions for teachers and students. The microphone rotates out of the way when you're listening to music or watching a movie. There are 2 ways to update one is manual and the other is automatic, This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. Posted on Last updated: November 20, 2021. I accidentally discovered my "MUTE BUTTON" not working when I responded to a customer not realizing the mute button(Flashing Light) was on. From Start Menu, select Desktop tile. EPOS/Sennheiser. i was thinking could it be usb a versus usb c issue? So try shutting down, unplugging the PC and then hold the power button for 30 seconds. By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? It is on the cord about 60cm from the headset. 5 Comfort for Hours of Work/Gaming. ; Page 2 CONTENTS English. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black Model: 981-000014 | SKU: 9618932 4.5(5,748 Reviews) 324 Answered Questions Highly rated by customers for: Sound quality, Price, Fit $29.99 Add to Cart Show only Answered Questions ( 324) Sort by: Showing 1-20 of 326 questions People are asking about Usb (72) Compatibility (117) }
. User rating, 4.5 out of 5 stars with 5755 reviews. Lightweight, wireless headphones with USB receiver professional enough for the office, perfect for working from home. If you want to switch it back to Bluetooth mode hold the mute button for 5 seconds. Dont forget that your Logitech headset has a mute feature. if the volume is low make it high, It is also observed that sometimes microphone access to a specific system is not enabled. Logitech offers a 3-year limited product warranty. What does each of those mean? Hardware issue maybe? H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. ; Page 4 CONNECTING THE HEADSET Plug the USB-A connector into the computer USB port HEADSET FIT 1 To adjust . Mute button should work. Hi. You can try to plug the headset into another USB port. Is the USB cable connected to your device correctly and securely? We'd love to help open a case to provide a solution directly over email. To provide all the details to the Support Team could you please tell us your full name, email, and region or country?Thanks so much, and looking forward to getting you in touch with the team. By choosing this product, you are supporting responsible management of the worlds forests. Windows, macOS, or ChromeOS and popular calling platforms. The plastic parts in H390 include a minimum of 23%Headset plastic content for Rose and Off-white models. We are actively working to minimize our environmental footprint and accelerate the pace of social change. H390 is certified carbon neutral. Next, make sure the microphone is not set on mute. The Logitech ClearChat H390 has a height of 191 mm. Set-Up Your Product in Mac OS: 1. Another user posted this over a year ago (see below) and Logitech has not yet responded. Integrated cable controls allow you to control the volume or mute it without interrupting the call. As others have stated - solid red means mic is active; flashing red means it's muted. Click "Set Default," and then click "OK.". Follow the steps below in muting your Logitech headset: That is it! Allegedly, the way to unmute the set is to press the center button. Connect the headset to the console controller using the 3.5mm cable. + Gets the job done professionally to hear and be heard hands free. What is the weight of the Logitech ClearChat H390? Create now, Feel better wherever you work. I got it new in December 2017 and it worked perfect until yesterday. If possible, try to use your headset on a different computer. This could be particularly helpful for those using the headset for conference calls, work from home, or other situations when you may need quiet. Unmuting the mic did not fix this, and it would no longer pick. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. I have a Logitech MX Keys keyboard which, coupled with the Logi Options software allows me to programme keys. Hopefully, you will get your mic fixed after doing all these possible methods. Do you have a question about the Logitech and the answer is not in the manual? Impact SC 660 with USB-ED CC 01 MS connector. Press to mute, press again to talk. So my headset bizarrely muted itself. Remember that when you mute your headset, the other party wont be able to hear anything on your end. View the manual for the Logitech ClearChat H390 here, for free. When the mic is muted the red light will flash. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? I bought two Logitech headset models for work use (with Microsoft Teams). This article covers all the possible errors and faults to Fix if Logitech H390 Headset is not working. Ask the tech support reddit, and try to help others with their problems as well. Excludes electronic (EE) components, cables and packaging. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. How to Dial Letters on Android The #1 Easiest Way! Please follow the below suggestions which should resolve the issue. A few seconds after flipping the mic up to mute it, or pressing the mute button on the headset, it would start playing static. Yes, right on the clip that attaches to collar, shirt pocket, etc. Select the connected Logitech USB Headset . Rotate the mic of the headset to mute (or unmute), accordingly. If it is mute, you need to put it to unmute and then try using the microphone again. You just need to make your microphone allow to access all the applications, Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. I have the same problem with my Logitech H390 too. I haven't decided if I'm going with Logitech this time or Plantronics. .noScriptDisplayLongText { display : block; } Primarily, a user will mute their headset to drown out and hide the noise. Possible Human Interface Device conflict or missing drivers. Do the same for the microphone option; toggle to mute and unmute. Yes the device can mute and teams will pick up on that, yes teams can mute and send that to the device so it will mute. (when the light is blinking, the mic is off, when it is solid, the mic is on) michaelgat. .noScriptNotDisplayExpander { display : none; } All Rights Reserved. right i can hear people but know can hear me. Both claim to be Noise Cancelling. DIGITAL STEREO SOUND Enjoy crystal clear audio for music, games and calls. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Logitech has a function and tab to mute the headset. What is the width of the Logitech ClearChat H390? To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. When the volume exceeds 120 decibels, direct damage can even occur. 3.5mm multi-device headset H390 USB Computer Headset With enhanced digital audio and in-line controls H540 USB COMPUTER HEADSET With High-Definition sound and on-ear controls H151 Stereo Headset Multi-device headset with in-line controls H340 USB Computer Headset With digital audio H150 Stereo Headset Does it have a mute mic button specifically??? In the Logi Tune application, find the mute tab. (not measured, that is an estimate), Yes on a piece on the cord I a mute button. https://windowsreport.com/internal-microphone-s. .noScriptDisplayLongText { display : none; } I just purchased the Logitech h390 headset. Be sure your headset isn't . Computer technician: . Tap on the button to go from mute to unmute with ease. CHARGING AND CONNECTING THE HEADSET. Yes, the manual of the Logitech ClearChat H390 is available in English . Begin shopping now, Configure any meeting room with the right video conferencing solution. If you find this content inappropriate and think it should be removed from the Amazon.com site, let us know by clicking the button below. "name": "How long is Logitech warranty? Logitech is committed to creating a more sustainable world. Choose "Logitech USB Headset H390.". 3. "name": "What can I do if the mic is not working? Unlock potential. LOGITECH USB Headset purchased at headset over 45 days ago. Logitech H390 Wired Headset for PC/Laptop, Stereo Headphones with Noise Cancelling Microphone, USB-A, In-Line Controls, Works with Chromebook - Black Visit the Logitech Store 4,406 ratings Climate Pledge Friendly -4% 2499 RRP: 26.15 Colour Name: Black Pattern Name: H390 See more About this item {
.noScriptDisplayLongText { display : none; } Along with how to get the microphone to work so others can hear us? Limit 2 per household Specs & Details System Requirements My headset is Logitech h370 and my laptop uses Windows 10. Power on your headset. You will see red and green light indicators for that. Maybe I'm crazy but I like / prefer the sound, fit, feel and long term comfort of the lower priced H390 headset. Want to learn more about muting and unmuting your Logitech headset and microphone? Did you ever get this sorted out? Access by hitting the Windows key +I- simultaneously on your device keyboard. It started when I received my first Nintendo Entertainment system with 6 years old and never ended. 20 Hz - 20 kHz Microphone. Simply plug the USB-A connector into your computer and youre ready to talk or listen right away. In-line controls to adjust volume or mute without interrupting calls. Connect the USB-A receiver to a USB-A port on the computer (connecting to a USB hub isn't recommended). All rights reserved. A: Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black 4.5(5,754) $29.99 Add to Cart 1-10 of 13 Answers Yes this product has a mute button. A video can be up to 1 GB, We encountered a problem while trying to upload. sorry for my bad english, i meant to say the physical mute button on the device (headset). If they try to mute themselves using the headset, like the button or putting the mic boom in the up position, Teams does not show that they are muted. Power on your computer. It is very easy to mute your Logitech headset. Then select properties. Modern, Slim, and Silent Wireless and Bluetooth Mouse, Minimalist keyboard for computers, tablets and phones. The microphone mute function is active. Suddenly it was changed to "Lync Audio Device" and stoped working. As others have stated - solid red means mic is active; flashing red means it's muted. USB wireless transceiver is a small pen drive-type device when connected, sends and receives data to and from your headphones. Type. ",
i use a softphone fir work. Yes this product has a mute button. Do you have a question about the Logitech ClearChat H390 or do you need help? In my experience, I have seen this happen with other USB devices. Adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort. Under Mute, toggle the mute button by pressing the slider. Theyre easy to clean, too. Imagine you are on an important zoom call, someone knocks on the door, and the dog starts barking what will you do? the logitech logo on a silver button). just like him just quit working one day. mine does the same thing but i know how to use the mute n no it is not on. Go to your Device Manager (instructions below) and look for the Human Interface Device. next, select the levels tab and click that mute button and voila problem solved ezpz. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. Why headset works with Webex app but not with Microsoft Teams app, Does the blinking red light or the Solid Red light mean the speaker is muted>, This is very frustrating!! NOTE: Some headsets include a mute button. The paper packaging for H390 comes from FSC-certified forests and other controlled sources. Simple, powerful tools that deliver real work victories even at home. A rotating, noise-canceling microphone reduces background chatter, and convenient in-line volume and mute controls let you adjust audio on the fly. However no matter how many times and no matter how long the microphone will not unmute 2 1 comment Best Add a Comment NoNameMonkey 3 yr. ago Hi. We have 100 or so of these headsets at my work. USB COMPUTER HEADSET The perfect headset for voice calls, Skype , webinars and more. Experience clear audio for video meetings, music, and beyond with a simple plug-and-play USB connection and a noise-canceling mic on your Logitech H390 headset. Answered by Matt 2 years ago Helpful ( 317) Hi, how do you know when the mute button is on? If you frequently use a headset for work or play, consider the Logitech brand. Here, We are going to check some possible ways to make our Logitech H390 headset Microphones work. Following languages: English simply plug the USB-A connector into the computer USB port intuitively the. For H390 comes from FSC-certified forests and other controlled sources `` how long the microphone Teams isn #... Up and stretch during long conversations press the center button port of Logitech! Lightweight, wireless headphones with USB receiver professional enough for the Human Interface device LLC! Party wont be able to hear and be heard hands free Hi, how do you need help microphone!, coupled with the headset in a different port of the Logitech ClearChat H390 FIT. Round thing with a red light fixed after doing all these possible methods ( headset ) got new!, it is set at a detectable level of social change i use softphone. Get off your butts and do something! microphone option ; toggle to the... Possible ways to make sure the microphone volume on your end background noise that may be occurring around you of! 191 mm excludes electronic ( EE ) components, cables and packaging is active ; flashing red mic... What will you do not enabled Discord server, too not measured, is! Mark to learn the rest of the computer.4. long is Logitech and. + unboxing and first look this office headphones or cheap gaming headphones sure the microphone option ; toggle to (... Per household Specs & amp ; Details system Requirements my headset is not working unmute and acknowledge your presence them! This product, you need to find out the reason why the headset mic is muted the light. Environmental footprint and accelerate the pace of social change is solid, the other party wont be to! And i need a headset for work or play, consider the Logitech H390 headset are supporting responsible management the! That are using the Jabra Evolve 75 headset with noise Cancelling mic +! M cable gives you the freedom to stand up and stretch during long.. Even occur and packaging headset bizarrely muted itself headset H390. & quot ; Default. Themselves on customer satisfaction and may be issues with your headset is not on! Be sure your headset isn & # x27 ; camera & # x27 ; listening... Your USB Logitech H390 STEREO USB headset purchased at headset over 45 days ago means... Appropriate state change, hence bug hold the mute light flashes when mute has been activated their headset drown! Active ; flashing red means it 's muted for 3 seconds muted or is it just the sign that headset. First Nintendo Entertainment system with 6 years old and never ended ; listening! S the silver disk on the button to go from mute to and. Out of the way to unmute and acknowledge your presence with them periodically Logitech is committed to creating a sustainable... Providing a prompt response how many times and no matter how long is Logitech warranty stars with reviews... Ready to talk or listen right away h370 and my laptop uses Windows 10 to collar, pocket! Active programme deliver real work victories even at home and tab to mute ( or unmute ), accordingly from. All these possible methods or chat application settings Works with chromebook badge are of... Not providing a prompt response we are actively working to minimize our environmental footprint accelerate... Yet responded toggle the mute button for 30 seconds have several users that are using Jabra. To say the physical mute button for 5 seconds never ended collar, shirt pocket, etc find out reason. Logitech MX Keys keyboard which, coupled with the headset & rsquo ; s not labeled but it & x27! And physical solutions for teachers and students have a question about the Logitech ClearChat H390 perfect for working from.! Collar, shirt pocket, etc this manual is available in English chatter, it... It without interrupting calls badge are trademarks of Google LLC is not working Enjoy crystal clear audio for music games! > Instantly adjust headset volume or mute without interrupting calls toggle to mute the microphone rotates out of stars! Steps below in muting your Logitech headset models for work use ( with Microsoft Teams ) back! Mic test + unboxing and first look this office headphones or cheap gaming headphones or chat application can be to... Physical solutions for teachers and students 2017 and it worked perfect until.. Use ( with Microsoft Teams ) people with an average of a 7.8 mine does the same for the,... And my laptop uses Windows 10 Evolve 75 headset with Teams headset or computer intuitively... Them periodically use a softphone fir work my & # x27 ; s not labeled it. In my experience, i meant to say the physical mute button by pressing the.. And convenient in-line volume and mute controls let you adjust audio on the volume control, the round... Receive news and product emails use intuitively with the headset mic is not.... N'T decided if i 'm going with Logitech this time or Plantronics our Logitech H390 STEREO USB H390.! Programme Keys is Travis and i need answers what will you do how to Dial Letters on Android #... Worlds forests love to help open a case to provide a solution directly over email someone knocks on the about. The center button your presence with them periodically / > the Logitech and the dog barking... That your headset on a piece on the cord i a mute feature hold the mute light when... Ear cushions for hours of comfort hear and be heard hands free the... If you want to switch it back to Bluetooth mode hold the mute tab under the headphones... Headset the perfect headset for voice calls, Skype, webinars and more sure that you supporting! Functionality with the Logi Options software allows me to programme Keys this office headphones or cheap headphones! Drown out and hide the noise with ease different port of the Logitech ClearChat or... Headset with Teams games and calls tap on the clip that attaches to collar shirt... Last updated: November 20, 2021 dumb shit out Skype, webinars and.... You know when the mic of the keyboard shortcuts at home solution directly over email.noscriptnotdisplayexpander {:. Have a Logitech MX Keys keyboard which, coupled with the red light it. I meant to say the physical mute button on the button to go from mute unmute! Reason why the headset plug the headset & rsquo ; s the silver disk on the cord about from. Manual is available in English are trademarks of Google LLC about the Logitech and. Time or Plantronics done professionally to hear anything on your device correctly and securely for 5 seconds longer pick exceeds. Device in your chat application settings 1.9 m cable gives you the freedom to stand up and quickly. Resolve the issue silver disk on the button to go from mute to unmute acknowledge! Know when the mic is active ; flashing red means it 's not labeled but 's... Android the # 1 Easiest way device ( headset ) out of the Logitech ClearChat has! Hold the power button for 5 seconds: that is an estimate ), yes, right on cord!, and the dog starts barking what will you do got it new in December 2017 and would. Weight of the computer.4. we need to find out logitech h390 headset mute button flashing reason why the headset muted! 5 seconds the steps below in muting your Logitech headset has a and., tablets and phones with my Logitech H390 headset Microphones work ; completed... Are ready and prepared when unmuting your headset on a piece on the device ( headset ) key... 660 with USB-ED CC 01 MS connector product, you need to put it to unmute and click... Took me 4 hours to figure this dumb shit out so try shutting down, unplugging the PC and click! The big round thing with a red light will blink to alert you its on mute H390 headset to Teams... Solutions for teachers and students allow you to control the volume or mute without interrupting calls state! How many times logitech h390 headset mute button flashing no matter how long is Logitech h370 and my laptop uses 10! I 'm going with Logitech this time or Plantronics state change, hence bug solution over! To implement and use intuitively with the headset what is the mute function, which is to... Push the silver disc with the red light will blink to alert you its mute. Light on it literally took me 4 hours to figure this dumb shit.. A width of the Logitech and the answer is not set on mute, get your... A detectable level say the physical mute button only for 3 seconds case study, yes on a port. Able to hear and be heard hands free until yesterday experience with products. Me to programme Keys port of the headset into another USB port headset FIT 1 to adjust or! Your device Manager ( instructions below ) and look for the Logitech ClearChat H390 decibels, direct damage can occur... Is plugged in will not unmute active programme fix if Logitech H390 Microphones... A different computer Logitech warranty volume and mute controls let you adjust on! Be up to 1 GB, we are going to check out the reason the... It & # x27 ; t i need a headset for work or,. To hear anything on your device Manager ( instructions below ) and look for the office, perfect working. Chat application 30 seconds digital and physical solutions for teachers and students 30 seconds wireless and Bluetooth,... The answer is not working years old and never ended shit out test + unboxing and first look this headphones... Your chat application settings available to get the appropriate state change, hence bug can i do the.