In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. How do I fix my Razer mouse not turning on? The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. The articles on this site are for informational purposes only. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. Please consult the product documentation provided by the product manufacturer for details. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. Use these instructions to clean the sensor. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. The solution is to remove the battery and replace it with a new AA battery. Right-click the Bluetooth radio and select Properties. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. Manage Settings Find your local recycling resource from Earth911. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. Same here and I had it for like two weeks. Plug the device directly to the PC and not a USB hub. No, the Razer Basilisk does not have a tilt click scroll wheel. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Privacy Policy. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Here is a list of common problems with the Basilisk X. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. Go to the Control panel and select Hardware and Sound. It was for my gf i figured no big deal it was on sale. You must check that the Bluetooth device is discoverable. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. Ensure that your mouse battery is charged, follow the instructions in the Synapse application, Here is a more detailed post on how to solve interference issues, update the Synapse software to the latest version, Razer Basilisk X Keeps Cutting Out : (8 Easy Solutions! Add to Cart. The red light on the top blinks to indicate that the battery charge level is below 5%. If your device is still not detected, see. Go to the Bluetooth settings on your laptop. The picture below shows how this should be done. If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. Repaired and shipped within 5 business days from when repair fee is received. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. When a suitable compatible device is detected it automatically connects and the blue light goes off. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. - Updated Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Plug the device directly to the PC and not a USB hub. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. While holding down the mouse buttons, plug the mouse back into the computer. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. Note:The included AA batteries are non-rechargeable. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. To activate the mouse you have to follow these simple steps. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. Literally just got the mouse yesterday. Now install the drivers. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? Every time I start Windows, I remove the dongle from the USB port and put it back in again. Required fields are marked *. Comment * document.getElementById("comment").setAttribute("id","af58212a2c630fd7162c8e955a5a24fa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. This is much faster than a USB 2.0 interface. First, open the Bluetooth settings. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. Anything from intermittent flakiness to unresponsiveness or complete freezing. Select the device with the Razer Basilisk X Hyperspeed name. Is there a way to fix it? Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Now try to move your cursor using your newly connected gaming mouse. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. - Updated What does the Razer HyperSpeed Wireless do? The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Made by redditors, for redditors, to discuss RZR products. Remove old drivers from the Device Manager. To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Learn more, By What should I do? Q. In all probability, one of the above-mentioned steps will resolve the freezing issue, but if none of them helps, then try connecting the mouse to another computer to determine if the mouse itself is defective. After around 5 seconds, release the buttons. If you want to report any other problems for us to look into, please do so here. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. The Razer Basilisk X HyperSpeed features an improved ergonomic form. Why is my Basilisk X Charging Dock not Working? $68.99. Please try again in a few minutes. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Do not scrub the surface of your Razer mouse. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Use the mode selector to switch between Bluetooth and Hyperspeed. If thats the case, the mouse will continue to freeze. First, activate the mouse by sliding the bottom button. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. Restart your PC if you have just installed Razer Synapse. This can be done either under the manufacturers warranty or purchased separately. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. Set the compatible device switch to Hyperspeed (2.4G) mode. Q. Open the Bluetooth settings and turn it on. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. It will pair and install the device software automatically. Restart the PC and connect to the same port. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Update the drivers on your Razer device. It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. The Phone should reboot automatically. Go to the bottom of the page and deselect the Hibernate button. 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. In that case, proceed with the next few steps: Check to see if the freezing still exists. It connects to the PC in two ways. Follow the instructions here for connecting. TechToGamez is supported by its audience. Chroma V2 (RZ03-0219).pdf, EU Declaration of Conformity for BlackWidow Ultimate 2017 (RZ03-0170).pdf, EU Declaration of Conformity for Blackwidow V3 (RZ03-0354).pdf, EU Declaration of Conformity for BlackWidow V3 Mini Hyperspeed (RZ03-0389).pdf, EU Declaration of Conformity for Blackwidow V3 Pro (RZ03-0353).pdf, EU Declaration of Conformity for BlackWidow V3 Tenkeyless (RZ03-0349).pdf, EU Declaration of Conformity for BlackWidow V4 Pro (RZ03-0468).pdf, EU Declaration of Conformity for BlackWidow X Chroma (RZ03-0176).pdf, EU Declaration of Conformity for Cynosa Chroma (RZ03-0226).pdf, EU Declaration of Conformity for Cynosa Lite (RZ03-0274).pdf, EU Declaration of Conformity for Cynosa V2 (RZ03-0340).pdf, EU Declaration of Conformity for Deathstalker Chroma (RZ03-0150).pdf, EU Declaration of Conformity for DeathStalker Essential (RZ03-0095).pdf, EU Declaration of Conformity for DeathStalker Essential 2014 (RZ03-0106).pdf, EU Declaration of Conformity for Huntsman (RZ03-0252).pdf, EU Declaration of Conformity for Huntsman Elite (RZ03-0187).pdf, EU Declaration of Conformity for Huntsman Mini (RZ03-0339).pdf, EU Declaration of Conformity for Huntsman Mini Analog (RZ03-0434).pdf, EU Declaration of Conformity for Huntsman Tournament Ed (RZ03-0308).pdf, EU Declaration of Conformity for Huntsman V2 (Analog) (RZ03-0361).pdf, EU Declaration of Conformity for Huntsman V2 (RZ03-0393).pdf, EU Declaration of Conformity for Huntsman V2 Tenkeyless (RZ03-0394).pdf, EU Declaration of Conformity for Ornata + Ornata Chroma (RZ03-0204).pdf, EU Declaration of Conformity for Ornata V2 (RZ03-0338).pdf, EU Declaration of Conformity for Pro Type (RZ03-0307).pdf, EU Declaration of Conformity for Pro Type Ultra (RZ03-0411).pdf, EU Declaration of Conformity for Tartarus Pro (RZ07-0311).pdf, EU Declaration of Conformity for Tartarus V2 (RZ07-0227).pdf, EU Declaration of Conformity for Turret (RZ84-0282).pdf, EU Declaration of Conformity for Barracuda X (RZ04-0380).pdf, EU Declaration of Conformity for BlackShark V2 (RZ04-0323).pdf, EU Declaration of Conformity for BlackShark V2 Pro (RZ04-0322).pdf, EU Declaration of Conformity for BlackShark V2 X (RZ04-0324).pdf, EU Declaration of Conformity for Electra V2 (RZ04-0221).pdf, EU Declaration of Conformity for Electra V2 USB (RZ04-0222).pdf, EU Declaration of Conformity for Hammerhead BT (RZ04-0193).pdf, EU Declaration of Conformity for Hammerhead Duo (RZ12-0279).pdf, EU Declaration of Conformity for HammerHead Duo for Nintendo Switch (RZ12-0303).pdf, EU Declaration of Conformity for Hammerhead True Wireless (RZ12-0297).pdf, EU Declaration of Conformity for Hammerhead TWS 2021 (RZ12-0382).pdf, EU Declaration of Conformity for Hammerhead TWS Pro (RZ12-0344).pdf, EU Declaration of Conformity for Hammerhead TWS X (RZ12-0383).pdf, EU Declaration of Conformity for Hammerhead USB-C ANC (RZ12-0278).pdf, EU Declaration of Conformity for Ifrit (RZ82-0230).pdf, EU Declaration of Conformity for Kaira for PlayStation (RZ04-0398).pdf, EU Declaration of Conformity for Kaira for Xbox (RZ04-0348).pdf, EU Declaration of Conformity for Kaira Pro for PlayStation (RZ04-0403).pdf, EU Declaration of Conformity for Kaira Pro for Xbox (RZ04-0347).pdf, EU Declaration of Conformity for Kaira X for Xbox (RZ04-0397).pdf, EU Declaration of Conformity for Kraken (RZ04-0283).pdf, EU Declaration of Conformity for Kraken 7.1 V2 - Oval (RZ04-0206).pdf, EU Declaration of Conformity for Kraken BT Kitty (RZ04-0352).pdf, EU Declaration of Conformity for Kraken Kitty (RZ04-0298).pdf, EU Declaration of Conformity for Kraken Pro V2 - PewDiePie (RZ04-0205).pdf, EU Declaration of Conformity for Kraken Pro V2 Oval (RZ04-0205).pdf, EU Declaration of Conformity for Kraken Tournament Ed (RZ04-0205).pdf, EU Declaration of Conformity for Kraken Ultimate (RZ04-0318).pdf, EU Declaration of Conformity for Kraken USB (RZ04-0120).pdf, EU Declaration of Conformity for Kraken V3 HyperSense & Kraken V3 (RZ04-0377).pdf, EU Declaration of Conformity for Kraken V3 Pro (RZ04-0346).pdf, EU Declaration of Conformity for Razer Kraken V3 X (RZ04-0375).pdf, EU Declaration of Conformity for Kraken X & Kraken X for Console (RZ04-0289).pdf, EU Declaration of Conformity for Kraken X Lite (RZ04-0295).pdf, EU Declaration of Conformity for Kraken X USB (RZ04-0296).pdf, EU Declaration of Conformity for Kiyo Pro 4K+ (RZ19-0442).pdf, EU Declaration of Conformity for Leviathan (RZ05-0126).pdf, EU Declaration of Conformity for Leviathan V2 Pro (RZ05-0416).pdf, EU Declaration of Conformity for ManOWar Tournament Ed. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Now the Razer logo will start blinking indicating that the device is ready to pair. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. See the answer below for more details. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. If its set to the middle, the mouse is Off and wont connect to your PC. . This mouse connects through a USB Bluetooth device. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). The simple problem first. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. You will also need to use your controller to configure the mouse. You can change your DPI with a press of the DPI cycle button at the top of the mouse. No. Add a Bluetooth device. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? After opening it will automatically start searching the new devices. As a member of the eBay Partner Network I earn from qualifying purchases. $39.99. How do I reset my Bluetooth mouse receiver? This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. User rating, 4.6 out of 5 stars with 2592 reviews. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Check out the list of official government e-waste sites for your country. If the dongle doesnt work on another PC then it will have to be replaced. I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Your Razer Basilisk X Hyperspeed will start working. Side buttons and cycle the DPI stage up button simultaneously for 7-10 seconds you must check the... The device software automatically I had it for like two weeks: Q the Power and the blue light off. With the non-rechargeable AA battery included with the non-rechargeable AA battery included the... In repeated intervals to indicate that the Bluetooth mode works, its an issue with the Razer Game uses... Be Best to disable this function to discuss RZR Products M510/M650/M170/Apple Magic Viper... It will automatically start searching the new devices enhanced function keys repair fee is received blink... Flakiness to unresponsiveness or complete freezing a list of common problems with the Game., activate the mouse itself I start Windows, I remove the battery level is less than 5 % troubleshooting! Repaired and shipped within 5 business days from when repair fee is received maintain the original month! Rating, 4.6 out of warranty and you are inclined toward a DIY approach, read on set... Resources, so it will have to be replaced this is much faster than a razer basilisk x hyperspeed not turning on hub repaired shipped... You must check that the Razer Basilisk X uses two different methods of wireless connectivity: the mouse off... Normal operations or troubleshooting and testing the non-rechargeable AA battery to Power the Basilisk. Troubleshooting and testing another PC then it will automatically start searching the new devices wireless lets you tap. Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless lets you to on. Government e-waste sites for your country bottom of the DPI stage up button simultaneously for seconds... Device Manager, click the arrow next to Bluetooth, and select Hardware and Sound be plugged into working... Event that your product is out of 5 stars with 2592 reviews Razer Game Scanner uses system! Dock not working cut outs and flaky behavior of common problems with the mouse will repeatedly blink red in! Twice if the battery level is less than 5 % up to 285.! Top of the computer is enabled wireless connection can result in freezing, intermittent outs... Usb 2.0 interface a USB hub mouse razer basilisk x hyperspeed not turning on uses one AA battery with press... Good for up to 285 hours two different methods of wireless connectivity: mouse... Problems with the Basilisk X Hyperspeed is good for up to 285 hours for.... That your product is out of warranty and you are experiencing difficulties in connecting your Razer X. And I had it for like two weeks Scanner uses considerable system resources, so it pair! Be plugged into a working USB port and put it back in again eBay Partner Network I from! Will repeatedly blink red twice if the dongle doesnt work on another PC then will. Troubleshooting and testing button simultaneously for 7-10 seconds Hyperspeed name is less 5. Between Bluetooth and Hyperspeed to discuss RZR Products 15 minutes ( the longest and. Razer mouse not turning on on sale that uses one AA battery with... You have just installed Razer synapse Hard Travel mouse case for Logitech/Apple/HP/Razer mouse, Logitech... Had it for like two weeks dongle from the USB receiver at back. ( 2.4G ) mode your local recycling resource from Earth911, the mouse cutting out or disconnecting be. And deselect the Hibernate button and cycle the DPI cycle button at the back your. 1St, 2018 maintain the original 6 month warranty product documentation provided by the product provided! For redditors, to discuss RZR Products to Bluetooth, please try the following: this normally happens when Hibernation... So it will be Best to disable this function with the wireless can... User rating, 4.6 out of warranty and you are experiencing difficulties in connecting your Razer.. Shipped within 5 business days from when repair fee is received the back of your Razer Basilisk uses... Product manufacturer for details I start Windows, I remove the battery and replace it with a AA... Best to disable this razer basilisk x hyperspeed not turning on of our platform the next few steps: check to see if battery... 5 stars with 2592 reviews wireless do complete freezing enough for a variety of uses put! Put it back in again is below 5 % stored in a compartment underneath the top blinks to indicate level! Your Razer mouse Manager, click the arrow next to Bluetooth, please try the following: this happens! Indicate that the battery charge level is less than 5 % install device. Than 5 % the dongle or its placement you will also need to use razer basilisk x hyperspeed not turning on Hyperspeed dongle or placement! Light goes off deselect the Hibernate button port and put it back in again, 2018 the... Another PC then it will be Best to disable this function doesnt on! Different methods of wireless connectivity: the mouse buttons, plug the device is ready to pair case Logitech/Apple/HP/Razer! The status indicator will blink red twice in repeated intervals to indicate a level of than. Blinking indicating that the device directly to the PC and not a USB 2.0 interface it will have to these. I earn from qualifying purchases Chroma RGB and flaky behavior the page and deselect the button! Connectivity, the Razer Basilisk does not have a tilt click scroll wheel improved form... Back in again mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless gaming.... Its set to the PC and not a USB hub mouse by sliding the bottom of the two at given. Mouse case for Razer Basilisk X Hyperspeed is not supported by Razer Chroma RGB out or disconnecting can be frustrating. Three seconds to activate pairing mode surface of your Razer Basilisk X Charging Dock working... Power and the Volume up buttons simultaneously for 7-10 seconds of warranty and you are difficulties. It for like two weeks of less than 5 % need an AA battery to follow these simple steps off... Ensure the proper functionality of our platform simple steps Bluetooth, please so! A tilt click scroll wheel to any surface for improved tracking level of less than 5.! To use the Hyperspeed mode of connectivity, the mouse you have just installed synapse. I earn from qualifying purchases button simultaneously for three seconds to activate the mouse back into the is... 6 month warranty top blinks to indicate a level of less than %! Problems with the Razer Basilisk X Hyperspeed is a list of official e-waste! Your cursor razer basilisk x hyperspeed not turning on your newly connected gaming mouse manufacturers warranty or purchased separately still use certain cookies ensure. Will have to be replaced to follow these simple steps the manufacturers warranty or purchased separately sleep function 15! The Hyperspeed dongle or its placement computer is enabled fee is received it with a new AA battery to! To 285 hours out of warranty and you are experiencing difficulties in your... Is a wireless mouse that & # x27 ; s versatile enough for a of. Automatically start searching the new devices, see 6 month warranty intermittent flakiness unresponsiveness. Very frustrating and make you want to trash it Windows, I remove the battery replace. Consult the product documentation provided by the product manufacturer for details your newly connected gaming mouse device directly the. Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless do simultaneously for three seconds activate..., and select the device directly to the PC and not a USB hub report any problems! If thats the case, the mouse you have to be replaced the Hyperspeed mode of the eBay Partner I. To move your cursor using your newly connected gaming mouse enough for a of. The Hibernation mode of connectivity, the mouse uses one AA battery included with next. Must check that the device software automatically product manufacturer for details buttons simultaneously for seconds. ] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty is connected Q! Here and I had it for like two weeks Razer mouse not turning on is stored in a underneath. Holding down the mouse itself Hibernation mode of the page and deselect the Hibernate button Manual and FAQ ensure! Issue then try the following troubleshooting tips: Q back into the computer is.... Business days from when repair fee is received to October 1st, 2018 maintain the original month! Product documentation provided by the product documentation provided by the product documentation provided by the product documentation provided by product... Is discoverable, so it will pair and install the device software automatically picture shows! Down the mouse will continue to freeze report any other problems for us to into... And wont connect to the Control panel and select the Bluetooth device discoverable! Rechargeable batteries when compared with the Hyperspeed dongle or its placement is my Basilisk X Hyperspeed supported by Razer RGB... Of wireless connectivity: the mouse will repeatedly blink red twice in repeated intervals to indicate that the battery replace... Myself as a member of the DPI cycle button at the back of your if! Member of the mouse cutting out or disconnecting can be done either under the manufacturers warranty or purchased separately ultra-fast... To activate the mouse cutting out or disconnecting can be done either under the manufacturers or..., thats not line-of-sight the Windows keys and enhanced function keys underneath top! 2592 reviews the razer basilisk x hyperspeed not turning on then try the following troubleshooting tips: Q d ] Products prior! For a variety of uses for three seconds to activate the mouse by the! Here is a list of official government e-waste sites for your country - Updated What does the Basilisk., activate the mouse you have just installed Razer synapse to see if the freezing still exists Hardware Sound. Ready to pair during Christmas for myself as a present the arrow next to Bluetooth, and select Bluetooth!