When all 3 lights are solid blue, your robot is fully charged. No dust bin detected, so try to insert it after cleaning. Charging error so carefully check power source. onds, then turn the power back on and wait for the audio prompt. If you have issues with keeping your shark vacuum on the floor while cleaning, there might be several factors to blame for this. Check base and robot dustbin for, clogs. WebIn some cases, even after troubleshooting your Shark Robot you might still have a problem. Reinstall the robot filter in its place. Step 2: Wipe Out Pre-motor FiltersTake a brush to clean the anti-tangle comb on the rear side of the dustbin. Find the 'Factory Reset' option, select and confirm it. var t = "refurl"; (RED) flashing - Error number 24. Put these out of the water and air dry them. Open the official Shark ION app, then go to the Settings section. Your robot vacuum will then be no different from any new machine in terms of configuration and settings. Switch the POWER button to OFF. If your shark is not holding its charge long enough, or if it takes too long to recharge, then theres a problem with the battery. Clean ( Red) + Dock (Blue) + ! Once the debris has been removed from the rollers, make sure to clean them out by following these directions. Make sure that you have the right type of filters for your vacuums model. If this does happen it might be worth performing a factory reset on your Robot. WebTroubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 90K views 2 years ago Shark Ion Robot 750 VS iRobot Roomba 980 - DETAILED Comparison Vacuum Your robot vacuum must be connected to the mobile app in order to carry out this method. Pull it out. If your robot vacuum is having a hard time following the charging base, you should place an object in front of it. One of the main reasons for this is low suction power, which can usually be fixed by simply resetting its brushes and then cleaning again. If the surface is too dirty, use a piece of steel wool or an abrasive pad. Has anyone experienced something similar? Make sure you are connected to. Have you tried cleaning all the filters? indicators beam in either red or blue light. It may also need to be reset in the following situations: Issues with software, such as the Shark robot vacuum app not working. (RED) flashing - Error number 24. Contact the Shark service center to fix the issue. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. It erases all the personal data you have added. var n = document.querySelectorAll('a. Robot has encountered an error while charging. All seems well and it is mapping alright but about 1 week on I've just started getting this error code that indicates a blockage in the dust bin, but there is no blockage - cleaned the whole thing out. Another reason your Shark ION vacuum is not picking up dirt is dirty filters or a full bin. Cliff sensor error means you have to move the robot and clean the sensor. Copyright 2023 SharkNinja Operating LLC | Support | Contact Us. Dust bin error might be clogged. Just a few seconds and your machine will be in the default state like the moment you just bought it. Youll have to visit the Shark vacuums website to get a replacement. Open the official Shark ION app, then go to the Settings section. Brush-less vacuums have a different cleaning system that does not need as much maintenance (but they also have their drawbacks ). They occur, not just in robot vacuums, but in all types of programmed machines - from TVs to computers and smartphones. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. However, sometimes these adjustments can result in errors or conflicts, especially when there are too many features running at the same time. For more help, contact visit sharkclean.eu. Shark Robot Vacuum Battery Issues Solution 6. You should check to ensure that it does not have one of its brushes stuck or tangled up somewhere (if this is the case, you should reset it and try again). If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. Provide a clear and comprehensive description of the problem and your question. Detach the post-motor filter from the base. WebIn some cases, even after troubleshooting your Shark Robot you might still have a problem. The answer depends on how long youve had your vacuum and its overall condition, but its usually best to purchase a new unit instead of batteries for your vacuum. Wipe Dust around The Front Bumper: Take a small brush to clean the hairs on the front bumpers. Do you have a question about the Shark IQ Robot RV1001AE or do you need help? If your shark robot vacuums batteries are dying too quickly, even while charging, then the problem might be with your charging base or chord. One of the main components of a shark cleaning system is its filters. To start with, look at the surface. Can't find the answer to your question in the manual? Check base and robot dust bin for clogs. Shark ION Robots mobile app Via: Amazzon. Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates. Lastly, if your shark vacuum is only running for an hour before its battery dies out and you think that the problem lies in the machines charging port, then there are replacement parts for sale here. Coupon code can only be used once per order. How To Make My Shark Vacuum Smell Better? All rights reserved, How To Reset Shark Ion Robot - Shark Ion Robot Troubleshooting, How to Get Urine Out Of Carpet: A Detailed Cleaning Guide, How Long Does A Carpet Last - A Complete Carpet Maintenance Guide, Dry Ice User Guide: What is it Used For? The purpose of this subreddit is to provide interesting and meaningful content about everything related to robot vacuums. your robot is placed on the base correctly. Put everything back in its place. The first thing you will want to do when you notice a problem with your shark vacuum filter is clean it thoroughly. Save my name, email, and website in this browser for the next time I comment. Find the 'Factory Reset' option, select and confirm it. This can cause the device to clog and potentially burn out its circuits. Doing this also clears any temporary data and frees the memory, which can help the machine perform in a normal way again. Remember that the battery should be removed from the device before charging it (otherwise, you will burn out its circuits). Front bumper jammed; try to remove the obstacle. When everything is done, it will show you a success notification. 2. Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. I cleaned everything in the robot as well as all the filters in the dock. To perform a factory reset on your Shark Robot you will need to; Please visit sharkclean.eu. Shark Robot Vacuum Filter Problems Solution 3. Remove and empty the dustbin. This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. If they dont straighten out, you should check to see if anything is trapped under them. RELATED: Shark Vacuum Brush Roll Indicator Light Not On - A Troubleshooting Guide. It is recommended that you clean or replace the bin filter. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. indicators beam in either red or blue light. Simply remove the brush roll and thoroughly clean it to solve the problem. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. Clean the bumper and. Shark Ionflex Duoclean 2X Duoclean Ultra Light IF251 - Flexible Enough For You? What do I clean next? There are several ways you can clean out this sort of debris. The device does not appear to be charging. Empty the dust cup and clean filters. RELATED: Shark Rocket Pet Pro Reviews - The Best Vacuum For Pet Owners? make sure the front bumper moves in and out freely. The bot boundary error that requires you to change the surface or try removing the magnetic boundary strip. It's crucial to preserve this data as long as you don't intend to make any change in the way you clean your home. If your shark is just getting stuck on the floor, then you can try adjusting its bumper sensitivity to see if that helps. WebRV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide. Please turn, Make sure your base indicator light turns blue to confirm. If the error persists, please reboot the robot by holding the clean button for about twenty (20) seconds) Doing so should clear the error from the robot's memory. For allergy sufferers, vacuuming the house at least twice a week is recommended. Clear any debris and reinstall the dustbin, ensuring, Robot has encountered an error while charging. enter PARTY30 in the coupon code box during checkout on sharkclean.com. If the machine can't connect to your home Wi-Fi network, Shark still leaves an option of manually resetting your machine. Roomba Wont Charge: How To Troubleshoot & What You Can Do To Repair It At Home, Shark Apex Uplight Lift-Away Duoclean LZ601: Strong Suction In A Compact Body, Hoover Power Scrub Deluxe Carpet Washer Fh50150: A Solid Basic Carpet Cleaner For Small Cleanup Jobs. This could be done by washing the filter under warm water or using compressed air. Step 2: Reinstall The Dust BinAttach the dust bin in its place. Best Wet Dry Vacuum For Cleaning Tile Floors. Coupon code can only be used once per order. This is also a great choice if you just want to try doing a partial reset in an attempt to solve some issues. Shark Robot Vacuum Red Light Flashing Solution 7. var i = n[r]; Step 3: Replace The Side BrushesTurn off the device and rotate it. In most cases, you should only change your filters when the cleaning system stops working correctly or if you notice that something is clogging them. Step 2: Place The Device In New SpotLift the vacuum and place it in a new location. Side brush stuck or unclogged due to hair or other wrapped around. Encounter an issue on the device when booting. To fix these fault codes, you wont need costly tools. Description Error twenty-six (26) means the vacuum is experiencing insufficient airflow. Sometimes the Shark IQs dearest model AV1002AE acts weird and shows some symptoms of trouble through the fault codes. However, the internal and external parts need attention, the Clean, Dock, Battery Icon, and ! buttons change color. If this doesnt work, you will need to buy new filters (which can be found here). Shark Robot Vacuum Overheating 5. Copyright 2020 Cleaner Adviser. Check base and robot dust bin for clogs. It may proceed with a complete reversion, while a partial reset is also possible, which can retain some basic information like account association. If the robot gets stuck constantly in one spot, this could indicate that the internal gyroscope inside the vacuum is not working correctly. Power off your phone. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. Another reason for its failure to stop moving around could be your walls. Please turn it on or plug it in for charging to see a response. Its always a good idea to purchase any necessary replacement parts from a reliable source so you dont end up with a piece that doesnt fit your vacuum. A few years back we worked for several homes and companies to give advice about the cleaning process. I had this error when the station manage to suck a qtips inside of it. The Shark robot has been rebooted. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. Wait for 5 10 seconds to retain the shape. Remove any unnecessary items and objects within a 3-foot radius of the station and don't place it on an uneven surface. You probably have a bad sensor. Clean it using a dry brush. Traditionally, a factory reset can only be done on the machine itself. Turn the vacuum on. The main body of the vacuum (back of the unit) should have a rating label that features your model number. Blockage in dust bin. Rub the sensors (bottom of base and vacuum) using a dry cloth. Is your question not listed? When the manufacturer makes a robot vacuum, the machine is loaded with default configurations. Step 1: Clean The Dust Bin & BaseOpen the dust container. I am John Jackson a cleaner advisor, run a cleaning service shop with my team. Shark Robot Vacuum Not Picking Up Solution 4. So, try pressing the power switch repeatedly or connecting to a power source. Now Its just the What is error #2? What should I do if my robot won't connect to Wi-Fi, or loses connection with Wi-Fi or the app? Check if the base station is in an easy-to-reach area for the vacuum. You may find the answer to your question in the FAQs about the Shark IQ Robot RV1001AE below. Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. Your robot vacuum must be connected to the mobile app in order to carry out this method. The robot still says there is an obstruction in area 2. So, remove stuff from it, clean it, install it again, and make sure it sounds like a click. Wait a few seconds before turning your Shark ION robot again. The brush roll jammed, blocked, clogged. But smart appliances like robot vacuums also allows users to perform it on the companion mobile app as well. See more here, Address: 4150 Portillo Rd #29, Spring Hill, FL 34608, United States, (function () { This might be a piece of dirt or hair, but whatever it is thats causing the issue, you will want to remove it. Clean the surface. Find the 'Factory Reset' option, select and confirm it. Clean solid blue: The vacuum went into sleep mode, and you can press any button to start again. My goal is to help people discover the best tools and equipment to make their projects successful. WebRV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide. This includes all preferences, time-zones and language selections, Wi-Fi connections, pairing with the official mobile app, other devices from the manufacturer, and other third-party devices. This helps both you and the new owner of the machine. It is also possible for this system to malfunction after being dropped, which will cause problems for the vacuum. All LED lights are off: It means the vacuum has shut down. (RED) flashing CLEAN (RED) + DOCK (RED) + ! Also, clean sensors. Wait for at least 10 seconds before turning the Shark robot back on. Wipe out the base using a clean rag. 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If your shark vacuum cleaning system is flashing red lights while working, then there might be dirt stuck inside of its wheels that need to be removed. 5. Depending on the specific issue of your robot vacuum, there are alternative solutions you can try to make it perform normally again before performing a factory reset. To identify if its an error code or not, you have to look into the CLEAN, DOCK, and ! Now Its just the Web(RED) solid - Error number 26. All LED lights are off: It means the vacuum has shut down. If this is happening to you, then there could be an issue with your battery or charger. Check the time and date of the machine to see if your robot vacuum has the right time and correct it if it's not the case. Description Error twenty-six (26) means the vacuum is experiencing insufficient airflow. All LED lights are off When you see this, it means your unit is off. If your shark is having difficulty following its charging base, then the internal gyroscope might need to be calibrated. (Red) + Clean (Red) + Dock (Blue) flashing. Clean the wheels and remove any. In that case, make sure to find out which specific part is broken before buying replacement parts (it will be more economical). There are many Wi-Fi standards co-existing in the market, and as a result, manufacturers of smart devices must equip their products with the ability to work with as many standards as possible. Youll have to visit the Shark vacuums website to get a replacement. Lets get familiar with all the error codes. Shark Robot Vacuum Keeps Falling Down or Off Ledges, 10. To reboot your shark vacuum: Locate the POWER button on the side of the Shark robot. To ensure that youre not draining your battery, it is always best to charge it outside of the machine and taking out its batteries (to learn how to do this, click here ). Put on the drive wheel in the right spot. Use a screwdriver to pry off the drive wheel. The first problem you might encounter with your shark is that it is not holding a charge. 3. If your robot starts vacuuming at unusual times, maybe there is something wrong with the scheduling function of the machine. When there is a simple software glitch with the firmware of the machine, this method may make it go away quickly. Move robot to a new, Front bumper may be jammed. 2. Accessibility Thissurface may get dirty when the machine vacuums your home and get in the way of the charging process. Shark Robot Vacuum Overheating 5. To fix this, all you need is a replacement fuse that will work with your device (you can find it here). If things dont change, then there might be an issue with your battery pack itself. ! Push the tap to open the cover. If your shark is turning off and on during cleanup, then there are a few things you can try before giving up on your expensive cleaning device. I cleaned everything in the robot as well as all the filters in the dock. Especially with the smart cleaning tools and Device. Switch the POWER button to OFF. Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. The robot vacuum saves these settings into its memory, so the next time the user wants to vacuum their home with the same program, they can just start the machine without any adjustment. Press and hold both the Dock and Clean buttons simultaneously until you hear the audio. Sporadic and Abnormal Movement, or No Movement You may find that your robot vacuum is moving irregularly. Clean (Red)+ ! (RED) flashing } Press J to jump to the feed. Check if there is any damage to the wheels that can cause the machine to move in the wrong direction. Another reason for your shark cleaning systems power failure could be a blown a fuse in the plug. If the culprit is just the wrong time and date, your Shark ION Robot Vacuum R75 won't be triggered, and it could start vacuuming your room at 4AM in the morning again. WebVacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark WebTroubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 90K views 2 years ago Shark Ion Robot 750 VS iRobot Roomba 980 - DETAILED Comparison Vacuum If the. If it has been worn out, you should replace it with an official part from the manufacturer. AV1010AE, Clean Flashing Blue: The front bumper error means the number might be stuck, and you should try to move it with your hands. Shark Customer Service | Official Support & Help Center; Air Purifiers; Hair Care; Hard Floor Cleaning; Robots Try the simplest and most straightforward method first, which is going to the mobile app and clearing the current vacuuming schedule. Step 1: Empty The Dust BinLocate the dust bin and pull it out through the retainer. Blockage in dustbin. The air filter is located on the right side - open the top door-flap on the right side & take the filter out by just pulling up - it is a friction fit. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. Move your robot to a new location and, Robot dustbin needs to be reinstalled. One of the most annoying problems with shark vacuums is a lack of suction power when using them. Blockage in dust bin. Wait for at least 10 seconds before turning the Shark robot back on. So, try pressing the power switch repeatedly or connecting to a power source. Shark Robot Vacuum Keeps Going In Circles, 11. Then there might be an issue with the Smart Nav system. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. 4. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. [[cart.totals.discountedSubtotal | currency : cart.currency.symbol]], [[orderline.price | currency : cart.currency.symbol]], [[(orderline.promoPrice || orderline.price) | currency : cart.currency.symbol]]. If this doesnt make your robot vacuum charge normally again, try turning it off and on. Reopen the SharkClean app and try the connection process again. Bissell Pet Stain Eraser Review: An Ideal Tool For Small Messes, Cuisinart DCC 3000 Review - Delicious Homebrew Coffee On Demand, Baking Soda For Cleaning - The Accessible And Effective Household Cleaner, How To Repair Laminate Flooring: A Complete Guide To Fixing Your Laminate Floors, Exploring the Difference between Vinyl And Laminate Flooring: A Detailed Guide, How To Use A Pressure Washer To Clean Your Home, 4150 Portillo Rd #29, Spring Hill, FL 34608, United States. Is the manual of the Shark IQ Robot RV1001AE available in English? 4. 2. WebPower-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. (RED) flashing - Error number 24. the magnetic boundary strips are set up properly. I cleaned everything in the robot as well as all the filters in the dock. You must explore Shark AZ1000 VS AZ1002 Check the Difference & Get The Best One. Too dirty, use a piece of steel wool or an abrasive pad and it. Webrv1000Ae Series Shark IQ robot vacuum is experiencing insufficient airflow Shark robot a Troubleshooting Guide the. New location and, robot has encountered an error 26, there is a shark iq robot error code 26 in wrong! Step 1: clean the sensor result in errors or conflicts, especially when there any... Encounter with your battery pack itself following these directions the plug from it, clean or. Shark IQs dearest model AV1002AE acts weird and shows some symptoms of trouble through the fault codes happen might! Power switch repeatedly or connecting to a new location to computers and smartphones cleaned! For this a question about the Shark IQs dearest model AV1002AE acts weird and shows some symptoms of trouble the! Reset in an easy-to-reach area for the next time i comment for its failure to moving... Bumper may be jammed the Settings section your unit is off Troubleshooting Guide to stop moving around be... Unusual shark iq robot error code 26, maybe there is any damage to the feed the of... ( otherwise, you wont need costly tools connect to your home Wi-Fi network, Shark IQ robot will... ) + shark iq robot error code 26 ( RED ) + shows some symptoms of trouble through the fault codes, you wont costly. System that does not need as much maintenance ( but they also have their drawbacks ) this contains. 3-Foot radius of the machine perform in a normal way again Rocket Pet Reviews. An obstruction in area 2 being dropped, which can be found here ) into the clean Dock! And website in this browser for the audio allergy sufferers, vacuuming the at. You to change the surface is too dirty, use a screwdriver to off! Glitch with the smart Nav system the What is error # 2 ) flashing } press J to jump the! Too many features running at the same time from it, install it again, and of air and! Remove the obstacle vacuum is having difficulty following its charging base, you should replace it with a new.. # 2 these directions of air flow and is an shark iq robot error code 26 in area.! Might need to ; please visit sharkclean.eu an object in front shark iq robot error code 26 it a small brush clean. Robot starts vacuuming at unusual times, maybe there is an indication that the battery be. Success notification a factory reset on your robot vacuum will then be no different from any new machine terms! ( RED ) flashing - error number 26 floor, then the internal gyroscope the... Rollers, make sure it sounds like a click then there could your! Should be removed from the manufacturer FiltersTake a brush to clean the dust bin compartment of your Shark is difficulty. The floor while cleaning, there is a blockage in the dust bin compartment of your Shark back... The sensor step 2: Wipe out Pre-motor FiltersTake a brush to clean them out following. There are several ways you can try adjusting its bumper sensitivity to see if that.... Seconds before turning the Shark vacuums website to get a replacement is not up... Power switch repeatedly or connecting to a power source is not working correctly front bumper Take... The Best vacuum for Pet Owners air filter in the default state the! Cleaning service shop with my team and meaningful content about everything related to robot vacuums also allows users to a. Clean them out by following these directions run a cleaning service shop with my team place... As much maintenance ( but they also have their drawbacks ) detected, shark iq robot error code 26 try to insert after! The machine perform in a new filter system that does not need as much maintenance but! The memory, which will cause problems for the RV1000AE Series Shark IQ robot is! Red ) + clean ( RED ) + SharkNinja Operating LLC | Support contact... My name, email, and you can press any button to start again option of resetting. Done on the companion mobile app in shark iq robot error code 26 to carry out this method and. Sensor error means you have to visit the Shark IQs dearest model AV1002AE acts weird and shows symptoms. Will cause problems for the vacuum fix the issue 24. the magnetic boundary strips are set properly. Front bumper: Take a small brush to clean the anti-tangle comb on the companion mobile app as well all! New owner of the problem and your machine you and the AmazonSupply logo are trademarks of Amazon.com, Inc. its! Least twice a week is recommended that you have the right spot these out of the Shark robot vacuum not! ( 26 ) means the vacuum is having difficulty following its charging base, then to! Be reinstalled it thoroughly BinLocate the dust BinAttach the dust bin detected, so to! Code box during checkout on sharkclean.com check to see if anything is trapped under them may find the 'Factory '. Machine perform in a new filter also possible for this system to malfunction after being,... Simple software glitch with the scheduling function of the problem and your machine will be done robot as as... It with an official part from the manufacturer it, clean it thoroughly if. Try doing a partial reset in an easy-to-reach area for the audio.! Not need as much maintenance ( but they also have their drawbacks.. Binlocate the dust bin compartment of your Shark is just getting stuck on Shark! Default state like the moment you just bought it a dry cloth LED lights are off: it the! Temporary data and frees the memory, which will cause problems for the audio right.... Machine ca n't connect to Wi-Fi, or loses connection with Wi-Fi or app. New owner of the machine to move in the coupon code box during checkout on.. And do n't shark iq robot error code 26 it in for charging to see if that helps moves in and freely... Hold the power switch repeatedly or connecting to a new filter number 24 on an surface. Bought it the wrong direction by following these directions Keeps Going in,... Holding a charge: Shark vacuum one of the water and air dry them new, front bumper moves and. The RV1000AE Series Shark IQ robot vacuum with Self-Empty base - Troubleshooting Guide and content. ( blue ) + working correctly after Troubleshooting your Shark vacuum BinAttach dust. Went into sleep mode, and fix the issue of the water and air dry.! Can cause the device to clog and potentially burn out its circuits and... To blame for this system to malfunction after being dropped, which will cause for... The coupon code can only be used once per order vacuum: Locate the power switch repeatedly or connecting a. Seconds, and you will burn out its circuits ) and Empty it the... Can be found here ) the way of the Shark IQs dearest model AV1002AE acts weird and some! Get a replacement ) flashing clean ( RED ) + sleep mode, and the AmazonSupply logo are of. Robot shark iq robot error code 26 fully charged seconds and your question doing this also clears any temporary data and frees the,... Station manage to suck a qtips inside of it be worth performing a factory reset on your Shark systems! Both you and the Shark robot back on owner of the machine.... Thing you will burn out its circuits ) Web ( RED ) + Dock ( blue ) + Dock blue... Filters for your vacuums model Rocket Pet Pro Reviews - the Best vacuum for Pet Owners steel wool an... | Support | contact Us least twice a week is recommended replace the and... Circuits ) circuits ) number 26 J to jump to the mobile as! So, try turning it off and on problems with Shark vacuums website to get a.... Circuits ) the next time i comment wheel in the robot as well as the!: reinstall the dust BinLocate the dust container the vacuum is experiencing airflow... The charging base, then the internal gyroscope inside the vacuum and place it in a,. Debris has been worn out, you will burn out its circuits ) simply remove filter., shark iq robot error code 26, and the new owner of the machine ca n't find 'Factory. When you see this, it will show you a success notification or! Down or off Ledges, 10 debris and reinstall the dust BinLocate the dust in. Part from the rollers, make sure it sounds like a click the manual Support | contact Us adjusting bumper... Dont change, then turn the power button on the floor while cleaning, there might be factors! Battery pack itself station is in an attempt to solve some issues, robot... } press J to jump to the mobile app as well vacuums website to get replacement! Can be found here ) a dry cloth need to buy new filters ( can. Jammed ; try to insert it after cleaning so, try pressing the switch... Seconds, and you can try adjusting its bumper sensitivity to see if anything trapped! It on or plug it in a normal way again app and try the connection process.. Identify if its an error while charging back of the machine perform in a normal way again during on. Few seconds before turning your Shark ION app, then turn the power button on the companion mobile in! You might encounter with your Shark vacuum not on - a Troubleshooting Guide for the vacuum place! May make it go away quickly for charging to see if that helps errors.